Fourgrounds General Manager – Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds :
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI—where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview :
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House :
- Hire, onboard, train, schedule, and coach a high-performing team
- Motivate employees to deliver excellent service
- Provide feedback, coaching, and development to team members
- Enforce store policies and foster a positive, productive workplace
- Maintain a clean, welcoming, and well-organized space
- Address guest concerns promptly and professionally
Back of House & Operations :
Oversee all store operations and report to ownership / corporate staffManage P&L, meet sales targets, and control labor and operating costsMaintain accurate par levels, ordering guides, and prep sheetsEnsure consistency in food and beverage quality, following recipes and proceduresKeep inventory and retail coolers organized, stocked, and visually appealingMaintain high standards for cleanliness, organization, and health code complianceOversee sanitation of workstations, tools, and storage areasEnsure compliance with food safety, health codes, and cash handling policiesReconcile cash deposits with POS system dailyCoordinate event strategy with WDIV events team / coordinatorAdministrative & Strategic Duties :
Create, manage, and adjust team schedules; approve shift changes and fill-in for absencesProvide insights and feedback to ownership; help manage workplace change(s)Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.Represent and promote the Fourgrounds brand in the communitySupport cross-functional collaboration with the in-house media studioCoordinate store operations with local programming staff and daily broadcast of station lifestyle showReport performance to ownership and help implement operational improvementsKey Qualifications :
3+ years of experience managing a café or restaurant preferredStrong understanding of café operations, food safety, and customer serviceSkilled in balancing supply and demand, ordering, and inventoryAbility to manage multiple priorities in a fast-paced environmentStrong interpersonal, organizational and problem-solving skillsFamiliarity with coffee equipment, drinks, and café operations is a plusEffective leader with experience coaching and mentoring teams professionallyProficiency in POS systems and basic financial reportingSkill in maintaining detailed communication and organization in restaurant industryPositive and enthusiastic attitudeExperienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).ServSafe or food safety certification (or willingness to obtain)Ability to work full-time including early mornings, evenings, weekends and holidays.Location & Schedule :
Location : Downtown Plymouth, MISchedule : Full-time (Includes mornings, evenings, weekends, and holidays)No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment / education verifications and reference checks.