Orthodontics Treatment Coordinator

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Health insurance

Opportunity for advancement

Training & development

Wellness resources

We are seeking a motivated, punctual, and outgoing Treatment Plan Coordinator to join our team! In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patients dental health needs. The Treatment Plan Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below :

SPECIFIC DUTIES

• Continuously engage and work with patients seeking advanced cosmetic dentistry
• Contact 100+ leads daily, schedule consultations and follow-up appointments.
• Masterfully present treatment plans and address patient concerns.
• Ensure exceptional patient experience and office efficiency.
• Follow the Orthodontists instructions and adhere to the Orthodontists directives.
• Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit
• Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit
• Preparing financial treatment plans and presenting to patient for close. Coordinate financial arrangements with the patients offering payment options
• Present and explain all treatment plans involving out of pocket costs to patients
• Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
• Continuously assist patients in offering (payment plans including) Care Credit payment options.
• Ensure all patient payments and insurance statements are up to date and current
• Assist in identifying, alerting front desk, and collecting previous balances and current copays
• Performs miscellaneous job-related as assigned

Part-time to start, with opportunity to lead to Full Time position with full benefits.