Sr. Vice President, Franchised Operations

Job Description

Job Description

As Sr. Vice President of BNI Franchised Operations, reporting to the Chief Operating Officer, you will be responsible for leading and directing all aspects of the Master franchise network within our organization. You will play a pivotal role in driving franchise growth, ensuring operational excellence, and maintaining brand standards across all Master franchise locations. Your strategic vision, leadership skills, and operational expertise will be essential in fostering strong relationships with franchisees, driving profitability, and advancing the overall success of our franchise system.

Roles and Responsibilities :

• Develop and implement strategic plans to achieve franchise network growth and revenue targets.
• Provide visionary leadership to align franchise operations with the overall company objectives.
• Continuously evaluate market trends, competitor activities, and consumer preferences to identify opportunities for expansion and improvement.
• Lead and support the team members responsible for managing assigned franchise regions, fostering alignment, accountability, and professional growth.
• Establish and maintain strong relationships with franchisees, serving as their primary point of contact and advocate within the organization.
• Provide guidance, training, and support to franchisees to ensure compliance with brand standards, operational protocols, and best practices.
• Develop and implement programs to enhance franchisee satisfaction, engagement, and performance.
• Oversee the development and implementation of standardized operational procedures and policies across all franchise locations.
• Monitor key performance indicators (KPIs) and financial metrics to assess the health and performance of the franchise network.
• Identify areas for operational improvement and efficiency enhancement, driving initiatives to optimize processes and reduce costs.
• Safeguard the integrity and consistency of the brand by enforcing brand standards and ensuring adherence to company values and guidelines.
• Collaborate with the marketing department to create collateral, and promotional campaigns tailored to franchisee needs.
• Develop annual budgets and financial forecasts for the franchise operations division, ensuring alignment with company goals and objectives.
• Monitor financial performance against budgetary targets, identifying variances and implementing corrective actions as necessary.
• Verify franchise compliance and legal requirements are met with legal team, advising senior management on potential impacts and mitigation strategies.
• Work closely with the franchise development and legal departments to draft, review, and negotiate franchise agreements, amendments, and other legal documents.
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies :

Required Qualifications :

Preferred Qualifications :

We are a company that focuses on Building Relationships. With that, we are only hiring for in-person opportunities based in our existing offices.

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and / or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.