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Creative Repair Specialist

Creative Repair Specialist

Surface ExpertsSyracuse, NY, US
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Join Our Team!

Where craftsmanship meets creativity. From color matching and texture blending to reinforcing surface strength and integrity, every repair is a chance to flex your problem-solving skills. Join a growing team that specializes in spot repairs on countertops, flooring, bathtubs / showers, cabinets, and more. Training provided. All backgrounds welcome. Learn more about what it means to work with Surface Experts :

Benefits :

  • Competitive Compensation + Bonus Opportunity
  • Great Work / Life Balance : No required overtime, no nights, no weekends
  • Time Off : Paid U.S. federal holidays + 3 bonus days + 2 weeks of vacation
  • Flexible Work Schedule : Can accommodate midweek appointments
  • Paid New Hire Training : Onboarding includes learning alongside a trained technician
  • Company Car : Each technician drives a branded company vehicle for job duties
  • Tools Included : All necessary tools and products are provided
  • $50 monthly phone reimbursement + Health Insurance Stipend and Matching 401K after 90-days
  • Learn a New Trade : Develop skills in a brand-new emerging trade
  • Supportive Work Environment : Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business : Local business with an owner who works alongside the team each day
  • Mentorship Opportunities : Ongoing repair training and career development
  • Dedicated Help Lines : Technician Support Team on call to assist to questions

Requirements :

  • Hands-on manual work experience as facilities maintenance, construction, manufacturing, painting, cosmetology, or similar trades
  • Willing to learn and apply color theory to see, match, and replicate colors, textures, and sheen is essential to our repair process
  • Patience, persistence, and a steady approach mastering this trade takes time, practice, and attention to detail
  • Physical dexterity and agility must be able to work in tight spaces, on flooring and inside tubs with precision and care

    • Duties :

  • In the Field Daily
  • Complete 4 or more creative repairs on-site each day
  • Perform high-quality repairs on a wide variety of surface material types
  • Work in a variety of settings like apartments, hotels, residential housing, construction sites, and more
  • Customer Service and Communication
  • Treat customers, tenants, and staff with exceptional customer service
  • Update progress on repairs by entering information and notes in our CRM / Dispatch tool
  • Keep work kits and inventory neat, organized, and professional at all times
  • Follow Repair Process
  • Learn and apply our unique 5-step method as part of your creative workflow
  • Master every tool and technique in your personalized field kit
  • Use your artistic eye every repair is a custom solution

    • About Surface Experts

    Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels you name it!

  • By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
  • Our competitors want to resurface everything even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
  • Our typical repair doesn't make a mess, doesn't leave a smell, and doesn't take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

    • Vision

  • To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
  • Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

    • Mission

  • Our mission is to develop outstanding teams by investing in strong relationships.
  • Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills.

    • Values

  • Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
  • Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
  • Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants
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