Pennie Enrollment Specialist

Job Description

Job Description

PENNIE ENROLLMENT SPECIALIST

Adagio Health | Southwest Pennsylvania | Hybrid / Remote Position | Full-Time

Transform Lives Through Healthcare Access

Are you passionate about empowering individuals to secure affordable health coverage? Join our team as a Pennie Enrollment Specialist (Health Insurance Assister) - where you'll guide community members through the Pennsylvania health insurance marketplace (Pennie) and help them make informed enrollment decisions. Your work will ensure families in Southwest Pennsylvania gain access to care, financial protection, and peace of mind.

A DAY IN THE LIFE OF A PENNIE ENROLLMENT SPECIALIST

Picture yourself as the trusted resource for health insurance enrollment in your community. You'll :

Assist individuals and families with Pennie applications, eligibility determinations, and plan selections.

Provide one-on-one enrollment support, ensuring clients understand benefits, costs, and coverage options.

Host and staff enrollment events, health fairs, and community sessions to increase Pennie awareness and participation.

Build relationships with local organizations to expand outreach and streamline referral pipelines.

Maintain accurate documentation and reporting to demonstrate enrollment outcomes and impact across the 10-county region.

WHY THIS ROLE MATTERS

As a Pennie Enrollment Specialist, your expertise helps families secure coverage that protects them from medical financial hardship. Every enrollment is a meaningful step toward healthier communities.

WHAT WE'RE LOOKING FOR :

Education & Experience :

Minimum 2 years of experience with health plan enrollment through Pennie and / or MA / CHIP programs Degree in social work, public health, or healthcare-related field (or equivalent relevant experience) or equivalent combination of experience and education | Expertise in eligibility determination, enrollment processes, and user assistance

Skills & Abilities :

• Strong understanding of health insurance concepts (premiums, deductibles, subsidies, provider networks).
• Excellent communication and customer service skills with the ability to explain complex coverage details in simple terms.
• Comfortable hosting enrollment events and providing both in-person and virtual assistance.
• Detail-oriented with strong organizational and documentation skills.
• Proficiency in Microsoft Office Suite (Word and Excel).
• Ability to work independently while collaborating effectively with all stakeholders.
• Ability to travel regularly across the region.
• Bilingual Spanish / English capabilities
• Experience working with diverse communities and populations

Calling All Veterans - Your Service Translates Here

We recognize the valuable skills military service members bring to civilian roles. If you've served in any of these positions, your experience directly applies to this Community Outreach Coordinator role :

Army : Community Health Specialist (68S), Human Resources Specialist (42A), Public Affairs Specialist (46Q)

Navy : Hospital Corpsman (HM), Personnel Specialist (PS), Mass Communication Specialist (MC)

Air Force / Space Force : Public Health Specialist (4E0X1), Military Personnel Technician (3S0X1), Public Affairs Specialist (3N0X1)

Marines : Field Medical Service Technician (8404), Personnel Clerk (0151), Combat Correspondent (4341)

Coast Guard : Health Services Technician (HS), Human Resources Specialist (YN), Public Affairs Specialist (PA)

Your military training in community engagement, personnel management, health services, and public communication directly translates to success in this civilian healthcare outreach role.

WHAT MAKES ADAGIO HEALTH A GREAT PLACE TO WORK?

Adagio Health offers daylight hours with no nights, weekends, or holidays. We offer affordable healthcare and insurance coverage, a 403(b)-retirement plan with immediate vesting in Adagio's contribution, and professional development reimbursement. Salary commensurate with experience.

ABOUT ADAGIO HEALTH INC.

For over 50 years, Adagio Health (AH) has provided health, wellness, & nutrition services in Pennsylvania (PA). Today, the organization serves approximately 100,000 patients & clients annually. While women's health is a primary focus for the organization, reproductive health, breast & cervical cancer screening, & preventive health services are also offered to men, teens, members of the LGBTQ+ community, & anyone in need of care in a welcoming, confidential setting. AH operates 9 medical offices in western PA that also address social determinants of health such as food insecurity, behavioral health, & care navigation; manages the Women, Infants & Children (WIC) program in 5 PA counties; promotes tobacco / vaping prevention & cessation; oversees breast & cervical cancer screening & treatment programs across PA; & empowers local communities to address nutritional, reproductive, & behavioral health; positive relationship building; & life skills through an array of clinical & education programs.

READY TO JOIN OUR NONPROFIT COMMUNITY HEALTH TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job with our nonprofit community health organization, please complete a full application on our company website using the link : https : / / adagiohealth.isolvedhire.com / jobs / .

Adagio Health strives to create a culture where every employee feels respected and included. We believe teams with diverse backgrounds, experiences and perspectives create better outcomes. We want every employee, regardless of their role in the organization, to have a sense of pride and belonging and a shared commitment to excellence. We make employment decisions based on job related criteria, regardless of age, sex, race, gender identity or expression, color, national origin, sexual orientation, or any other non-work-related criteria. EEO / M / F / D / V employer.