Overnight Security Supervisor
Grand Hyatt DFW, located inside Dallas Fort Worth Airport Terminal D, is seeking an Overnight Security Supervisor to lead the overnight security team and ensure a safe, secure, and welcoming environment for guests and colleagues. This role requires responding to emergencies, completing incident reports, and supervising security staff in the director's absence.
Responsibilities
- Supervise overnight security staff, providing leadership, direction, and support.
- Monitor hotel property, including entrances, exits, guest areas, and back-of-house spaces, to ensure safety and security standards are met.
- Respond promptly and effectively to emergencies, incidents, and guest or colleague concerns.
- Conduct routine safety and security inspections, documenting findings and addressing issues.
- Coordinate with local law enforcement, airport authorities, and emergency services as necessary.
- Ensure compliance with Hyatt policies, local laws, and TSA / airport regulations.
- Prepare incident reports and maintain accurate security records.
- Train and coach team members on safety protocols, emergency response, and guest service.
- Assist in scheduling, staffing, and evaluating the overnight security team.
- Support other departments as needed while maintaining a visible security presence.
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment.Ability to stand for long periods and walk moderate distances.Must be able to work the overnight shift, with a flexible schedule including weekends and holidays.Proficient in basic computer skills.CPR / First Aid certification is required.Must be trained in emergency responses and managing fire panels.Previous experience in hotel security, law enforcement, or military service preferred.Prior supervisory or team lead experience strongly preferred.Strong knowledge of safety and security procedures, emergency response, and incident management.Excellent communication and conflict-resolution skills.Ability to remain calm under pressure and make quick, sound decisions.Ability to walk / stand for extended periods and respond quickly in emergencies.Benefits
Free room nights, discounted and friends & family room ratesMedical, prescription, dental, and vision insurance401(k) with company matchPaid vacation, sick days, new child leave, and personal dayPaid family bonding time and adoption assistanceTuition reimbursementFree colleague meals during shiftEmployee stock purchase planDiscounts at various retailersAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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