Talent.com
Customer Service Advisor

Customer Service Advisor

24 Seven TalentJersey City, NJ, United States
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Job Title : Customer Service Advisor

Pay : $25 / hour

Location : Jersey City, NJ

Start : Mid-October

End : Mid-January

Schedule : Hybrid, rotating shifts — must be available for all shifts

  • 9 : 30am–6 : 30pm (in-office)
  • 1 : 00pm–10 : 00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience across phone, email, and chat.
  • Convert inquiries into sales while meeting / exceeding KPIs.
  • Build and maintain client relationships through personalized outreach.
  • Provide tailored product knowledge and styling advice.
  • Resolve customer inquiries efficiently (orders, returns, product info).
  • Accurately log interactions in CRM and support operational efficiency.

    • Qualifications

  • 2+ years in retail, customer service, sales, or hospitality.
  • Strong communication and relationship-building skills.
  • Proven ability to meet or exceed sales targets.
  • Experience with CRM systems, Salesforce, or similar tools.
  • Organized, detail-oriented, and able to multitask in a fast-paced setting.
  • Flexible schedule including evenings, weekends, and holidays.
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    Customer Service Advisor • Jersey City, NJ, United States

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