Talent.com
Government Collection Specialist - 10.20.2025 CF

Government Collection Specialist - 10.20.2025 CF

CBE CompaniesCedar Falls, IA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Collection Specialist

CBE Companies, a global provider of contact center services, has an immediate need for a Collection Specialist and our recruiters would LOVE to connect with you about this exciting career opportunity!

With more than 1200 employees currently, CBE has been providing quality jobs in the Cedar Valley and throughout the US for over 85 yearsand we're still going strong because we offer employees :

  • Excellent starting wage + performance-based, uncapped commission plan!
  • Excellent benefits, including tuition reimbursement and referral bonuses!
  • Ongoing training & support!
  • Career culture with many opportunities for advancement!
  • Employee engagement opportunities include community outreach!

Recently recognized for the second year in a row as a Top Workplace in the USA, we pride ourselves on a diverse and inclusive corporate culture with a strong track record of successand we're looking for people who value opportunity, challenge, and FUN!

Invest in your future with a company that will invest in YOU! CBE offers job seekers easy entry, development opportunities, and growth options. As a company that welcomes both experienced professionals and those with limited experience but an eagerness to learn, CBE provides best-in-class training and development. You bring the work ethic, and we'll develop your communication and problem-solving skills into a transferrable skillset that will become a solid foundation for you to build your career upon. Consistently recognized locally as an Employer of Choice, CBE focuses on personal and professional growth aimed at developing our employees into leaders.

Whether you're just looking for your next stop or hoping to find your final destination, CBE offers job seekers what few companies can : transferrable skills and unlimited opportunities for professional success. Regardless of where you are starting from, if you have aspirations for a career in Customer Service, Information Technology, Human Resources, Finance, Project Management, or Marketing fieldsour company wants to show you the way!

Let CBE help you DISCOVER, DEVELOP, and DEFINE YOUR CAREER! Description

Our Government Collection Specialists work diligently to link consumers with the best way to remedy their situation to resolve their account. Customer satisfaction must be the end in mind while meeting both CBE and client standards and following all state and federal debt collection laws. The desired applicant is motivated to work in a team-oriented, competitive environment with an emphasis placed on effective listening skills, a solution-driven mindset, complete and accurate documentation of the phone call, and providing excellent customer service.

At CBE we pride ourselves on a small-team dynamic to prevent new hires from feeling "lost in the shuffle" and provide ample resources to ensure success and promote a competitive and fun work environment.

Would you describe yourself with any of the following characteristics? If so, this could be an excellent opportunity for YOU!

  • Motivated
  • Engaged
  • Disciplined
  • Personable
  • Competitive
  • Problem solver
  • Eager
  • Outgoing
  • Reliable
  • Effective Communicator
  • Details

  • Provide excellent customer service to all consumers and third parties on both inbound and outbound calls
  • Government Collection Specialists handle between 100-150 calls per day and work in a call center
  • Be a problem-solver and work with consumers to come to a resolution on their account
  • Utilize a call flow that guides you through your calls
  • Locate consumer contact information
  • Ability to positively and efficiently implement changes required by the client
  • Review statistics that are sent by management to ensure job requirements are being met
  • Work with CBE's management team on your personal growth and positively execute on areas of improvement and opportunity
  • Ability to work in a positive and collaborative manner with co-workers
  • For employees who go above and beyond and other expectations :

  • Commission potential that starts the first month and is in addition to the hourly pay; the current average commission payout is around $1250 and on average over 50% of the department earns a commission
  • Must hit productivity, schedule adherence, and quality expectations
  • CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.

    serp_jobs.job_alerts.create_a_job

    Collection Specialist • Cedar Falls, IA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    EHS Specialist

    EHS Specialist

    Zoetis, IncCharles City, IA, United States
    serp_jobs.job_card.full_time
    This role will be based onsite at our Charles City, IA manufacturing site.Remote and / or hybrid candidates will not be considered. The EHS Specialist will partner with the EHS team to assist in the m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    The Salvation Army USA Central TerritoryCedar Falls, IA, United States
    serp_jobs.job_card.full_time
    Assistant Store Manager - The Salvation Army Thrift Store.The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible.Its ministry i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Aseptic Technician II

    Aseptic Technician II

    Zoetis, IncCharles City, IA, United States
    serp_jobs.job_card.full_time
    This 1st shift Aseptic Technician II position is responsible for executing department specific tasks in accordance with all applicable GMPs and compliant with Corporate / site procedures, regulations...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant (PTA) - $1,390 per week in Sumner, IA

    Travel Physical Therapy Assistant (PTA) - $1,390 per week in Sumner, IA

    AlliedTravelCareersSumner, IA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapy Assistant (PTA) in Sumner, Iowa, 50674!. Client in IA seeking PTA : LTC / SNF.We are looking for a healthcare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert - 2 Yrs Paid Tax Experience Required

    Tax Expert - 2 Yrs Paid Tax Experience Required

    IntuitWaterloo, IA, United States
    serp_jobs.job_card.full_time
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United Sta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Services Scientist

    Technical Services Scientist

    ZoetisCharles City, IA, US
    serp_jobs.job_card.full_time
    Provide technical expertise in the design, execution, validation, troubleshooting, and implementation of.Expertise in the following areas is sought : . Document preparation; BOMs, SOPs, Test Specifica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Associate - 2+ Yrs Paid Tax Experience Required

    Tax Associate - 2+ Yrs Paid Tax Experience Required

    IntuitWaterloo, IA, US
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashParkersburg, IA, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Project Manager

    Technical Project Manager

    Zoetis, IncCharles City, IA, United States
    serp_jobs.job_card.full_time
    The successful candidate will effectively manage and coordinate Biological Manufacturing technical projects and initiatives within Zoetis biologics manufacturing facilities.The scope of the support...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Expert - 2+ Yrs Paid Tax Experience Required

    Tax Expert - 2+ Yrs Paid Tax Experience Required

    IntuitWATERLOO, IA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant - $1499 / Week

    Travel Physical Therapy Assistant - $1499 / Week

    Fusion Medical StaffingSumner, IA, US
    serp_jobs.job_card.full_time
    Fusion Medical Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Sumner, IA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1499 / Week.Tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Device Sales – Paid Internship

    Medical Device Sales – Paid Internship

    Medical Sales CollegeIndependence, Iowa, US
    serp_jobs.job_card.internship
    Description Medical Device Sales - Paid Internship Looking for a rewarding and lucrative career in the medical sales industry? Our paid Internship may be the right path for you! Here are just some ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant (PTA) - $1,495 per week in Sumner, IA

    Travel Physical Therapy Assistant (PTA) - $1,495 per week in Sumner, IA

    AlliedTravelCareersSumner, IA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapy Assistant (PTA) in Sumner, Iowa, 50674!. Travel Rehab : Physical Therapy Sumner.Shift Details : 8H Days (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDashParkersburg, IA, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Services Scientist

    Technical Services Scientist

    Zoetis, IncCharles City, IA, United States
    serp_jobs.job_card.full_time
    Provide technical expertise in the design, execution, validation, troubleshooting, and implementation of.Expertise in the following areas is sought : . Document preparation; BOMs, SOPs, Test Specifica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert

    Tax Expert

    IntuitWATERLOO, IA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Associate

    Tax Associate

    IntuitWATERLOO, IA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitWATERLOO, IA, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days