Principal, Technology Consulting - ServiceNow

If you are an experienced ServiceNow Technology Consultant looking for a high impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey? Apply now!

Req.#845661949

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Responsibilities

Understanding client needs : Analyze business processes, pain points, and desired outcomes to recommend suitable ServiceNow solutions

Solution design : Craft technical blueprints for ServiceNow implementations, considering existing infrastructure, scalability, and integrations

Proof of concepts (POCs) : Develop and demonstrate working prototypes to showcase the value proposition of the solution

Estimating & quoting : Prepare proposals with detailed cost estimates and implementation timelines

Leading technical teams : Guide developers, administrators, and other stakeholders throughout the implementation process

Configuration & customization : Configure ServiceNow modules and workflows to align with specific business requirements

Integration with existing systems : Ensure seamless integration between ServiceNow and other enterprise applications

Testing & validation : Conduct thorough testing to ensure the solution functions as designed and meets performance benchmarks

Knowledge transfer : Train end-users and support teams on the new ServiceNow system

Performance optimization : Continuously monitor performance and suggest improvements for efficiency and scalability

Change management : Facilitate smooth adoption of the new system and address user concerns

Staying updated : Continuously learn about new ServiceNow features, best practices, and industry trends

Participating in sales pitches and presentations

Collaborating with product vendors and partners

Developing internal best practices and documentation

Requirements

11+ years of experience with ServiceNow and 10 years of combined experience in IT Management / Leadership

Passionate Servant Leader and employee advocate with a strong ServiceNow track record in ITSM / ITOM

Strategic thinker with a comprehensive vision of the ServiceNow platform and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward concepts

Strong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise stakeholders

Vast technical acumen spanning data center operations, service design, service delivery and continuous improvement, enterprise monitoring, database architecture / administration, and application development

Rich consultative, architecture, and development experience with eight years in consultative roles

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

Paid Holidays - nine (9) total per year

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

If otherwise eligible, participation in the discretionary annual bonus program

If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

For remote work in New York City only.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to : geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range : $150,000 - $180,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

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