Client Service Representative

A company is looking for a Client Service Representative I to provide exceptional customer service and manage client inquiries.

Key Responsibilities

Handles initial client inquiries and answers basic questions via various communication channels

Completes assigned help desk tickets and assists in resolving customer issues

Records communication details in client management software and ensures compliance with data protection policies

Required Qualifications

High School Diploma or GED required

Zero (0) plus years of related experience

Experience with Microsoft Outlook and Teams preferred

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Ability to work flexible hours and overtime when needed