Software Partners Operations Specialist II

Partner Operations Specialist

The Partner Operations Specialist will act as a subject matter expert, providing guidance and support to the sales organization on deal registration and operational inquiries. This role involves managing partner deal registrations, maintaining up-to-date knowledge of partner programs, and fostering collaborative relationships with partners and vendors to ensure operational excellence. The specialist will also focus on process improvements and efficient communication with internal teams to enhance deal registration procedures.

Role Description :

• Provide guidance and support to the sales organization, acting as a subject matter expert for deal registration and operational inquiries.
• Ensure operational excellence by managing the submission and status updates of partner deal registrations via email and CRM.
• Identify and support process improvements by providing feedback on inefficiencies and automation efforts.
• Maintain up-to-date knowledge of partner programs, policies, procedures, and promotional processes to offer expert advice.
• Facilitate communication by passing along important changes or information to relevant teams and stakeholders.
• Build and maintain collaborative relationships between the sales organization and partners / vendors to ensure effective operations.
• Provide excellent customer service by ensuring deal registrations, quotes, and orders are accurate and timely to prevent delays.
• Participate in continuous improvement efforts to enhance deal registration procedures and practices.
• Learn and utilize internal sales systems and partner / vendor / distribution tools for efficient deal registration, quoting, and ordering.
• Collaborate with internal teams and host meetings to establish relationships and provide solutions for critical deals and operational issues.

Behaviors and Competencies :

Skill Level Requirements :

Other Requirements :

The estimated annual pay range for this position is $40,000 - $50,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity M / F / Disability / Protected Veteran Status