Mid-Atlantic Truck & Equipment is hiring : Service Writer in New Castle

Overview

Join to apply for the Service Writer role at Mid-Atlantic Truck & Equipment .

Pay

Base pay range : $25.00 / hr - $30.00 / hr

This range is provided by Mid-Atlantic Truck & Equipment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Description

Mid-Atlantic Truck & Equipment is a leading heavy truck and equipment manufacturer, wholesale retailer, and service provider. Our mission is to deliver top-quality equipment and service solutions, allowing our customers to focus on their business rather than their equipment. We are dedicated to fostering a team-oriented, service-driven, and excellence-focused environment. We value collaboration and strive to be a dynamic workplace where talented and motivated individuals can thrive and contribute to our customers\' success.

Responsibilities

• Customer Service : Be the first point of contact for all truck service needs. Ensure every interaction is handled with professionalism. Document complaints, communicate quotes, and update customers on their job status.
• Scheduling : Work closely with the Service Manager to schedule diagnostics, identify additional repairs, and validate completed work.
• Administrative Duties : Manage customer records, create and write up service quotes, open and close work orders, order parts, schedule technicians, and handle warranty claims.
• Additional Tasks : Answer phones, file documents, and monitor vehicle fleet maintenance.

Qualifications

Benefits

Equal Opportunity

Mid-Atlantic Truck & Equipment celebrates diversity and is committed to creating an inclusive environment for all employees. We are an equal-opportunity employer and do not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, veteran status, or other protected characteristics.

Get notified about new Service Writer jobs in New Castle, DE .

#J-18808-Ljbffr