Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires a proactive and detail-oriented individual who can manage staff, handle customer relations, and ensure the smooth running of all restaurant operations.
Key responsibilities include :
- Managing and training staff to provide excellent customer service
- Overseeing food and beverage production, ensuring quality and consistency
- Managing inventory and supplies, ordering stock as needed
- Handling customer complaints and resolving issues promptly
- Monitoring and controlling costs to maximize profitability
- Coordinating with other departments to ensure smooth operations
- Maintaining cleanliness and hygiene standards in all areas
- Developing and implementing operational procedures and policies