Senior PR & Communications Manager
Product & Tech
Overview
We’re looking for an innovative Senior PR Manager, Product & Tech Communications to support the development and rollout of key product, feature, and UI narratives around Spotify's industry-leading platform. In this role, you will develop and implement global product communications strategies that enhance the user experience both on and off platform. You will also play a key role in managing and mitigating public affairs, corporate, product, and technology communications issues.
What You'll Do
- Lead global product and partner communications strategies
- Lead strategy and development in always-on, proactive storytelling around Spotify’s hero features
- Lead crisis and issue management related to product and tech comms
- Develop crisis communication strategies as they relate to product and user experience
- Support major marketing initiatives around product features, generating press and influencer moments
- Work directly with internal spokespeople and senior leadership on announcements, speaking opportunities, events, and broader storytelling
- Work closely with internal partners across the business to develop product narratives and global strategies
- Manage external agency partners
- Work alongside market communications leads to the development of strategies and plans that can be implemented at a local level
- Leverage strong media, social, and influencer relationships
Who You Are
7+ years relevant communications experience in consumer PR, entertainment or technologyOrganized, thorough, and able to work on multiple projects while maintaining deadlinesStrong partner management and leadership skillsStrong tech, consumer media, and social editor relationshipsTech influencer relationships and an understanding of the tech influencer landscapeProven track record of developing and implementing holistic communications strategies and plans at a global scaleExcellent written and oral communication skillsStrong strategic and resourceful problem-solverExperience in crisis managementExperience working across AI-related features and overall knowledge of the AI landscapeAbility to work in a hectic and extremely fast-moving global industry and environmentStandout colleague who can work autonomously while thinking globally and executing locallyCreative problem solver to assist in ideation of campaigns, product launches, and always-on storytellingKnowledgeable about news and trends in the technology and audio spaceWhere You'll Be
This role is based in New York City or Los AngelesWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come to the office 2 to 3 times per week.Our global benefits
Extensive learning opportunities, through our dedicated team, GreenHouse.Flexible share incentives letting you choose how you share in our success.Global parental leave, six months off - fully paid - for all new parents.All The Feels, our employee assistance program and self-care hub.Flexible public holidays, swap days off according to your values and beliefs.Learn about life at Spotify
The United States base range for this position is $153,206-$218,865, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
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