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Automotive Lube Technician

Automotive Lube Technician

Jiffy Lube #1160Chicago, IL, US
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Job Description

Job Description

Job Title : AUTOMOTIVE LUBE TECHNICIAN

Position Purpose : To ensure customer receives complete service to his / her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less 30 to 40 hours per week. Possible overtime available.

Job Responsibilities :

  • Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to :

Assist customers in making correct decisions for preventive maintenance needs.

  • Drain oil and replace filters.
  • Check and replace automotive fluids as directed.
  • Clean vehicle for customer as outlined in JTSS documentation.
  • When assigned as a CSA, take initial service requests and enter information into the store computer system.
  • Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
  • When assigned, complete sale transaction in register.
  • Understand and comply with OSHA and EPA standards.
  • Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
  • Be available to work temporarily at nearby locations.
  • Follow all policies and procedures as outlined in the Employee Handbook and / or JTSS documentation.
  • Other duties as requested or assigned.

    • Job Requirements / Competencies :

  • Customer service skills to assist customers.
  • Ethics and integrity to treat customers and other employees with respect.
  • Basic computer skills to enter customer and vehicle information correctly.
  • Cash handling skills.

    • Education / Experience :

    High school diploma or GED preferred

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