Project Manager

Project Manager

Copay is looking to hire a Project Manager within our Copay division. This position falls under our Copay Payables line of business and is located in Brentwood, TN. In this role, you will work closely with customers and associates across all departments to manage customer project implementations. By facilitating the implementation of products / services in a customer-focused manner, this position promotes new and / or additional revenue opportunities for our company. This role requires attention to detail, a thorough understanding of organizational and communication skills, as well as the ability to manage multiple projects simultaneously. The requirements listed below are representative of the knowledge, skill, and / or ability required. This position is responsible for onboarding our clients with the products that they purchased. This could include purchasing / Travel and Entertainment cards as well as ePayables virtual cards for AP payments. Implementation Project Managers support the customer while ramping and then transition to full-time support after the client's program is stable. You will report directly to the manager of implementation and regularly collaborate with the internal and external teams.

Role Responsibilities

• Acting as the primary owner and facilitator of client implementation engagements
• Actively managing project plans, expectations, progress, and risks, utilizing project management methods and professional acumen
• Responsible for maximizing client engagement during the project life cycle and achieving the highest possible revenue attainment from each customer
• Assessing training needs and conducting training with the client as needed via webinars
• Handling small to medium-sized client programs
• Working well with internal cross-functional teams and, at times, third parties in support of successfully implementing client projects
• Reviewing contracts, customer profiles, business cases, and vendor lists, and conducting introductory and implementation calls with the client to review and validate the products sold
• Collecting all necessary data from the client to accurately complete the setup and implementation of the account

Qualifications & Skills

Benefits & Perks

Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.