Retail Team Lead - NYC

Retail Team Leads For The Friends Experience - Nyc

Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS Experience, Hershey Super Sweet Adventure, and Harry Potter Magic at Play. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

OGX is seeking Retail Team Leads to assist with overseeing The FRIENDS Experience - NYC Retail Team and maintaining retail and photo elements of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the "Guest first" attitude. This part-time position pays $21.00 per hour.

Responsibilities include :

• Works with the Guest Experience Team Leads to ensure overall guest satisfaction
• Ensure theming related to the attraction is maintained
• Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash
• Complete opening / closing checklists
• Assign and reconcile cash drawers
• Assist team members as needed
• Delegate responsibilities to ensure location is clean, stocked and "show ready"
• Direct team and follow up on assigned tasks
• Work with guests to correct issues and ensure satisfaction
• Oversee and assist with photo purchases and customization
• Schedule repairs and maintenance to resolve swiftly and effectively
• Additional duties as assigned

Requirements include :

Your strengths include :

Your experience includes :

Benefits include :

Why work at OGX : For us it's all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.