Hardware Specialist

NOTE IT IS PART TIME / FREELANCE / DISPATCH SUPPORT

NOT FULL TIME, KINDLY APPLY IF YOU CAN SUPPORT ON FREELAMCE SUPPORT

Key Responsibilities

• Perform hardware break-fix repairs on laptops, desktops, and peripherals (HP, Lenovo, and other OEM devices).
• Replace defective components (motherboards, hard drives, RAM, keyboards, batteries, displays, etc.).
• Conduct initial diagnosis to confirm faulty parts before replacement.
• Document all repairs, part replacements, and service activities in the ticketing system.
• Maintain compliance with OEM standards and warranty procedures.
• Coordinate with vendors and suppliers for part orders, returns, and inventory tracking.
• Provide excellent customer service while interacting with end-users during onsite visits.
• Ensure proper ESD (Electrostatic Discharge) and safety compliance while handling devices.

Required Skills & Qualifications