serp_jobs.error_messages.no_longer_accepting
Call Center Representative
Brightkey, Inc CareersSavage, MD, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCall Center Experience Data Entry Experience Strong Microsoft Excel Skills Experience in working across multiple tech Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries. Assist members with account management tasks, including updating contact information, processing renewals, and resolving billing issues. Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary. Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system. Proactively identify opportunities to enhance the member experience and share feedback with the team. Ensure compliance with organizational policies, privacy standards, and service level agreements. Document all customer interactions and update records accurately in the database. Collaborate with team members to ensure a seamless customer experience. Identify and escalate priority issues to the appropriate team members or departments. High school diploma or equivalent; associate or bachelor’s degree preferred. Experienced in working with Microsoft Excel Spreadsheets (creating, formatting, using formulas and macros, etc.) Experience in a call center or customer service role is ideal. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle a high volume of calls and emails with professionalism and efficiency. Proficient in using computer systems and software applications including MS Office (Outlook and Word). Compassionate and empathetic, with a genuine desire to help others. Ability to work independently and as part of a team. Flexible and adaptable to changing priorities and tasks.
BrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking a motivated and customer-focused individuals to join our team as a Call Center Representative. In this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply!
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Job Description :
As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. Additional responsibilities include data entry, documentation and spreadsheet (Excel) work. This position offers a career opportunity with potential for growth within the company.
Schedule, Benefits, & Compensation :
- On-Site, First shift (8 : 30-5 : 00), Monday through Friday - 40 hours per week
- Location : Annapolis Junction, MD
- Medical, Dental, Vision, Pet and other Insurance options
- Participation in a company 401k program
- Paid Time off and 10 paid holidays
- Pay is $18.00 to $20.00 per hour
Must Have Experience for this Position :
Key Responsibilities of the Call Center Representative :
Qualifications :
BrightKey is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
CSR-100225
Call Center Representative
Customer Service
Powered by JazzHR
Compensation details : 18-20 Hourly Wage
PI5a08edb29b3a-37344-38704839
serp_jobs.job_alerts.create_a_job
Call Center Representative • Savage, MD, United States
Job_description.internal_linking.related_jobs
A company is looking for a Contact Center Representative to join their team.Key Responsibilities Field and resolve inquiries via phone and other contact methods in a friendly manner Schedule app...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Contact Center Operations Representative.Key Responsibilities Maintain high service level standards and meet or exceed service metrics Demonstrate quality decision-mak...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Our client, a waste collection company, is seeking a temporary-to-permanent Call Center Representative to provide support in Upper Marlboro, MD!.
Support customer calls, emails, and other requests.A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Length : Contract position with a duration of 3-6 months.Our client is a global nonprofit organization seeking a dedicated Call Center Representative to support their customer service team.This role...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking a Call Center Representative to join our customer service team.In this role, you will be the first point of contact for customers, providing exceptional service and support via phone...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Description : Pay Range : $13hr - $18hr.Responsibilities : Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Remote Call Center Representative (Dental).Key Responsibilities : Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces Book qua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Work duties are performed remotely except on-site presence is requested.The call center is open 24 / 7 / 365, thus weekend and holidays availability are expected.
Provide first-level troubleshooting sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Reiter, Hill & Johnson is seeking a full-time Call Center Representative for our Washington, D.This role will be responsible for greeting, registering and scheduling patients while working closely ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Remote Healthcare Call Center Representative.Key Responsibilities Manage incoming calls regarding healthcare benefits, including Medicare enrollments and claims Provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Service Center Representative to provide high-quality customer support.Key Responsibilities Deliver comprehensive support to customers with complex issues Manage inbou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare.The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Transportation Call Center Representative (FleetNet Marketplace Operations).Key Responsibilities Manage inbound calls and accurately gather customer requirements Ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Customer Care Representative to join their team remotely in Hawaii.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities Provide personalized...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Contact Center Specialist, Senior.Key Responsibilities Serve as the first line of contact for patients, addressing inquiries related to scheduling, registration, and bi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Call Center Training Specialist to deliver training programs for new hires and existing staff.
Key Responsibilities : Deliver training programs Measure and track perform...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
BrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference!.
We are seeking a motivated and customer-focused individuals ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Service / Call Center Representative.DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative.
We're looking for Call Center Agents to be the vital link betwe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Long Home is one of the fastest-growing brands in the acrylic bath remodeling industry.We offer custom bath remodeling solutions that enrich lives with bathrooms that are attractive, durable, and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
Contact Center Representative
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Contact Center Operations Representative
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Onsite Call Center Rep - $21 / hr - Upper Marlboro, MD
Beacon HillUpper Marlboro, MD, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Call Center Representative
Addison GroupWashington, DC, USserp_jobs.job_card.full_time
Call Center Representative
Latitude IncRockville, Maryland, United States, 20850serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
SGS-Service Center Representative
Cynet SystemsBethesda, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Dental Call Center Representative
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative (Tier 1)
Clearance JobsWashington, DC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative
Advantia healthWashington, DC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Healthcare Call Center Representative
VirtualVocationsWashington, District of Columbia, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Center Representative
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Call Center Representative - AI Feedback
Hippocratic AIWashington, DC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Transportation Call Center Representative
VirtualVocationsBaltimore, Maryland, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Care Representative
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Contact Center Specialist
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Call Center Training Specialist
VirtualVocationsAlexandria, Virginia, United Statesserp_jobs.job_card.full_time
Call Center Representative
BrightKey, IncAnnapolis Junction, MD, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Call Center Representative
StoutBaltimore, MD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service / Call Center Representative
DARCARSRockville, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Call Center Representative
BCI AcrylicSavage, MD, USserp_jobs.job_card.full_time