Airport Workforce Operations
The Airport Workforce Operations position is part of the Customer Service Policy and Planning department which provides analytical support to airport operations. Our team works directly with operations leadership and various departments to ensure the airports are properly staffed, follows set policy and procedures, and provides a foundation for leadership development.
The ideal candidate has the following qualities :
- Leads by example; has been given top performance reviews from previous management and comes highly recommended
- Has demonstrated ability to independently complete projects / assignments from inception to full implementation
- Must be able to work on multiple projects with tight timelines
Responsibilities :
Develop strategic initiatives to improve operational productivity and quantify possible efficienciesEvaluate station compliance with company policies to make recommendations for improvements and cost out non complianceCreate and manage reporting dashboards and analysis for operational decision makingWork closely with internal and external business partners to provide alignment across AAG operationsManage and administer internal development programs and measure overall complianceDevelop automation of administrative processes for our hubs and outstationsConduct station observations to monitor compliance with various regulations and audit controlsConduct ad hoc analysis to support overall organizational focus areasQualifications :
Bachelor's Degree in Aviation Management, Business Analytics, Finance, Industrial Engineering or related technical field or equivalent experience / trainingHighly proficient in use of Microsoft Office software, including Access, Excel, Word and PowerPointFamiliarity of PowerBI, SQL, Tableau, and CognosStrong leadership and organizational skillsExcellent quantitative and analytical skills with an aptitude for problem solvingStrong written and verbal communication skillsAbility to effectively interact with employees at all levels of the organizationAble to work independently with minimal supervisionAbility to travel with short notice