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Front Desk Receptionist

Front Desk Receptionist

Dental Implants GPSDana Point, California, United States, 92629
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Ready to Make a Difference? Join Our Fun, High-Energy Team at Dental Implants GPS!

At Dental Implants GPS , we're more than a dental implant centerwe're a family passionate about transforming smiles and creating meaningful patient experiences. We're looking for motivated, positive, and detail-oriented people who love working in a supportive, growth-focused environment. Whether you're an experienced pro or new to the field, we'll provide the training you need to succeed and shine!

Front Desk Receptionist : Join Our Dental Practice and Enjoy a Competitive Compensation

At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.

Job Details :

  • Compensation : $25 - $28 per hour
  • Schedule : Full-time, Monday to Thursday, 8 : 30am-5 : 00pm and Fridays from 6 : 53am-3 : 30pm

Responsibilities :

As our Front Desk Receptionist, your primary responsibilities will include :

  • Warmly greet patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
  • Checking patients in and out, collecting necessary information, and updating patient records accurately.
  • Scheduling and confirming patient appointments using our dental software.
  • Answering phone calls, responding to inquiries, and providing information about our dental services.
  • Verifying insurance coverage and assisting patients in understanding their benefits.
  • Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
  • Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
  • Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
  • Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
  • Following HIPAA guidelines and maintaining patient confidentiality at all times.
  • Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.
  • Qualifications :

  • High school diploma or equivalent required; additional education in office administration or related field is a plus.
  • Proven experience as a front desk receptionist or in a similar customer service role.
  • Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
  • Strong organizational skills and attention to detail.
  • Proficient in using dental practice management software is a plus (Open Dental / Salesforce).
  • Knowledge of dental terminology and procedures is preferred but not required.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong problem-solving skills and the ability to remain calm and composed under pressure.
  • Proficiency in using standard office equipment.
  • What's in It for You?

  • Competitive Pay : $25 - $28 per hour
  • Time to Recharge :
  • PTO accrual
  • Sick time accrual, with rollover.
  • Health Perks :
  • Full benefits eligibility after 30 days (Medical / Dental / Vision).
  • Add-ons like disability, or extra life insurance available!
  • Plan for Your Future :
  • 401(k) plan participation after 3 months with a 4% company contribution
  • Stay Flexible : Access to HSA or FSA for medical expenses.
  • Holidays on Us : Enjoy six paid holidays annually!
  • We look forward to welcoming you to the Dental Implants GPS team!

    Job Type : Full-time

    Pay : $25.00 - $28.00 per hour

    Schedule :

  • 8 hour shift
  • Monday to Friday
  • Work Location : In person

    PIf1b1fb839a81-30511-38680297

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