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Patient Recruitment & Retention Specialist

Patient Recruitment & Retention Specialist

ICONRemote, US
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Patient Recruitment Specialist-Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Senior Patient Recruitment Associate to join our diverse and dynamic team. As a Senior Patient Recruitment Associate at ICON, you will be responsible for developing and implementing effective strategies to enhance patient recruitment and retention in clinical trials. You will work closely with cross-functional teams to ensure that recruitment efforts align with study objectives and effectively engage potential participants throughout the process.

What You Will Be Doing :

  • Creating and executing comprehensive patient recruitment plans tailored to specific clinical trials, ensuring alignment with overall project goals.
  • Collaborating with clinical research teams to identify target patient populations and develop outreach strategies that resonate with potential participants.
  • Utilizing a variety of channels, including digital marketing, social media, and community outreach, to promote trial participation and enhance visibility.
  • Building and maintaining relationships with healthcare providers, patient advocacy groups, and community organizations to facilitate recruitment efforts.
  • Conducting market research to understand patient needs, preferences, and barriers to participation in clinical trials, and using this information to inform recruitment strategies.
  • Monitoring recruitment metrics and progress, analyzing data to identify trends, and adjusting strategies as needed to meet recruitment goals.
  • Providing support and guidance to patients throughout the recruitment process, ensuring a positive experience and addressing any concerns they may have.
  • Staying informed about industry trends, regulatory requirements, and best practices in patient recruitment and engagement.

Your Profile :

  • Bachelor’s degree in life sciences, healthcare, marketing, or a related field. Advanced degree is a plus.
  • Extensive experience in patient recruitment or clinical research, with a strong understanding of the clinical trial process.
  • Proven ability to develop and implement successful recruitment strategies that effectively engage and retain participants.
  • Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders, including patients, healthcare providers, and advocacy groups.
  • Strong analytical skills, with experience in evaluating recruitment metrics and using data to drive decision-making.
  • Creative thinker with a passion for improving patient access to clinical trials and enhancing the patient experience.
  • Proficiency in digital marketing tools and techniques, as well as experience with social media platforms for outreach.
  • Willingness to travel for outreach initiatives, events, and meetings as needed.
  • What ICON can offer you :

    Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

    In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

    Our benefits examples include :

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
  • Visit our careers site to read more about the benefits ICON offers.

    At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

    Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

    Are you a current ICON Employee? Please click here to apply

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    Retention Specialist • Remote, US

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