Our employee-centric culture, combined with our unrivaled leadership in the fast-growing Procurement category, creates a high-energy, world-class workplace for employees.
SAP Ariba Account Executive – PREMIKATI
Job Summary :
As an Ariba Account Manager, you will be responsible for maintaining and enhancing relationships with our clients who use the Ariba procurement platform. You will serve as the primary point of contact for clients, ensuring they receive exceptional service and support while maximizing the value of their investment in Ariba.
Key Responsibilities :
- Run and drive sales-cycle opportunities from hosting discovery calls, through facilitation of application demos (leveraging pre-sales team-mates)
- Manage and nurture client relationships, ensuring satisfaction and retention.
- Serve as a subject matter expert on SAP Ariba solutions, guiding best practices and optimization strategies.
- Conduct regular check-ins and performance reviews with clients to assess their needs and address any concerns.
- Collaborate with internal teams to deliver customized solutions and training to clients.
- Identify opportunities for selling and upselling Ariba features and services to enhance client operations.
- Monitor and analyze client usage data to provide insights and recommendations for improvement.
- Stay current with industry trends and developments related to procurement and supply chain management.
- Prepare and present reports on account performance, trends, and recommendations to clients and internal stakeholders.
- Facilitate problem resolution and ensure timely communication during any technical issues or service interruptions.
Qualifications :
Bachelor's degree in Business, Supply Chain Management, or a related field.Proven experience in account management, preferably within the procurement or technology sector.Strong understanding of SAP Ariba and its functionalities.Excellent communication and interpersonal skills, with the ability to build rapport with clients.An analytical mindset with the ability to interpret data and make strategic recommendations.Strong problem-solving skills and a proactive approach to client service.Proficiency in Microsoft Office Suite and other relevant software applications.Why Join Us?
At PREMIKATI, we value our employees and offer a supportive work environment that encourages professional growth and development. We provide competitive compensation, benefits, and opportunities for advancement.
Application Process :
Interested candidates are invited to submit their resume and cover letter below.
We look forward to hearing from you!
Details
Client Onboarding :
Assist new clients in the implementation of the Ariba platform, ensuring a smooth transition and understanding of the toolsProvide training sessions for client teams to familiarize them with the softwareStrategic Planning :
Work with clients to develop procurement strategies that align with their business goalsIdentify cost-saving opportunities through better procurement practices using Ariba toolsPerformance Tracking :
Regularly review key performance indicators (KPIs) with clients to measure success and identify areas for improvementUse analytics to generate reports that showcase the value delivered through the Ariba platformPartner with sales, support, and product teams to address client needs and feedback effectivelyAct as the voice of the customer to influence product development and enhancementsStay updated on Ariba product updatesEssential Skills and Qualifications
Technical Proficiency :
Strong knowledge of SAP Ariba functionalities, including sourcing, procurement, contract management, and supplier managementFamiliarity with data analytics tools to interpret usage and performance metricsCommunication Skills :
Exceptional verbal and written communication skills to articulate complex ideas clearlyAbility to create persuasive presentations and reports for both technical and non-technical audiencesRelationship Management :
Strong interpersonal skills to build and maintain robust client relationshipsA customer-centric approach, with a focus on understanding and addressing client needsProject Management :
Experience in managing multiple client accounts simultaneously, ensuring deadlines are metAbility to coordinate resources and collaborate with cross-functional teams effectivelyProblem Solving :
Proactive mindset to identify potential issues before they escalate and develop effective solutionsCritical thinking skills to analyze client challenges and provide strategic recommendationsJ-18808-Ljbffr