Talent.com
Customer Solutions Representative

Customer Solutions Representative

Husqvarna GroupOlathe, KS, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Solutions Representative

Olathe, KS

Husqvarna Construction is seeking a Customer Solutions Representative to join our growing team. This position is the primary point of contact for our customers and sales team needing to place new orders or to inquire about existing product orders.

SHIFT

Our CSRs enjoy daytime working hours (with 8-hour shifts between 7 : 00 a.m. and 6 : 00 p.m.), Monday-Friday.

RESPONSIBILITIES

Call Handling & Order Processing

  • Serve as a trusted point of contact for customers and sales staff.
  • Respond to customer inquiries via phone or email in a timely manner.
  • Provide accurate information about product availability, lead times, and shipment tracking information.
  • Conduct outbound calls to follow up on customer issues.
  • Accurately place product orders per customer's request.
  • Coordinate with other departments to verify availability of product.
  • Recommend product selection of equipment and blades.

Administrative

  • Manage assigned case inventory in CRM system.
  • Respond to email correspondence from customers or sales team.
  • Retrieve and send invoice or packing lists as requested.
  • Process credit memos.

    • Issue Resolution

  • Research shipping information and resolve the order to conclusion.
  • Actively maintain communication with the sales team regarding customer problems.
  • Provide basic technical guidance on products.
  • Manage back ordered products to ensure a timely delivery of product.

    • CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE

  • Solid working knowledge of a call reporting management (CRM) system
  • Solid working knowledge of phone operating system.
  • Ability to read schematics and illustrated parts list.
  • Solid knowledge of Microsoft Office products, specifically Excel and Word.

    • EDUCATION & EXPERIENCE

  • High school degree or equivalent
  • Excellent verbal and written communication skills.
  • At least 3-5 years' previous work experience balancing call center and data entry.

    • WE OFFER

  • A competitive hourly rate.
  • PTO and sick time paid after 90 days.
  • A full benefits package, including medical / dental / vision insurance, at date of hire.
  • “1st Time Home Buyers” program.
  • An education assistance program.
  • A 401(k) with matching and no vesting.
  • An employee purchase discount on Husqvarna products.
  • Paid parental leave up to 12 weeks.

    • Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.

    Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

    Last date to apply : We are continuously accepting applications

    serp_jobs.job_alerts.create_a_job

    Customer Representative • Olathe, KS, US

    Job_description.internal_linking.related_jobs
    Customer Care Representative

    Customer Care Representative

    eTeam IncShawnee Mission, Kansas, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Client Services - Customer Care Representative I.Job Location : Lenexa, KS, 66219.Additional Job Details : The shifts will be between 7am and 6 PM central time, M-F.The training will be se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Sales Representative (Remote)

    Customer Sales Representative (Remote)

    Agent Alliance Inc.Blue Springs, MO, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Relations Specialist

    Customer Relations Specialist

    Compass Health NetworkUSA, Missouri, Raymore
    serp_jobs.job_card.full_time
    The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in / check-out, verifying demographics and collecting co-pays, if applicable.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service

    Customer Service

    LowesBelton, MO, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Solutions Architect

    Solutions Architect

    VariteOverland Park, KS, United States
    serp_jobs.job_card.full_time
    Identity and Access Management (IAM) Architect.Locations : Overland Park, KS or Cary, NC.Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    TradeJobsWorkforce64150 Riverside, MO, US
    serp_jobs.job_card.full_time
    We’re looking for a Customer Support Associate to support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, and follow safety procedures and company p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Support Specialist

    Remote Support Specialist

    TradeJobsWorkforce64151 Kansas City, MO, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Financial Services Representative

    Bilingual Financial Services Representative

    Enterprise Bank and TrustGardner, KS, United States
    serp_jobs.job_card.full_time
    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community.From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Client Solutions Architect

    Client Solutions Architect

    ZonesKansas City, MO, United States
    serp_jobs.job_card.full_time
    When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one : Zones - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Business Solutions Advisor (B2B Sales)

    Business Solutions Advisor (B2B Sales)

    Kansas City StandardKansas City, MO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We stand out by combining a fun, team-oriented culture with a serious commitment to delivering outstanding results for our clients. We believe in the power of our clients' telecommunication services...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    Academy BankKansas City, MO, United States
    serp_jobs.job_card.full_time
    The Solutions Architect is responsible for designing, implementing, and managing cloud solutions to meet the organization's business requirements. This role involves collaborating with various stake...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Telecommute Customer Success Representative

    Telecommute Customer Success Representative

    TradeJobsWorkforce64151 Kansas City, MO, US
    serp_jobs.job_card.full_time
    As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Representative

    Sales Representative

    Lawson ProductsLenexa, KS, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for smart, resourceful individuals to join Lawson products as Sales Representatives.Whether you’re starting fresh or changing careers, you’ll thrive with our training and support whil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Support

    Remote Customer Support

    TradeJobsWorkforce64151 Kansas City, MO, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Solutions Architect

    Solutions Architect

    Talent Software ServicesOverland Park, KS, United States
    serp_jobs.job_card.permanent
    Job Summary : Talent Software Services is in search of a Solutions Architect for a contract position in Overland Park, KS. The opportunity will be six months with a strong chance for a long-term exte...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Support Specialist

    Customer Support Specialist

    LHH Recruitment SolutionsOverland Park, KS, United States
    serp_jobs.job_card.full_time
    Customer Support Specialist | Kansas City, KS.As a Customer Support Specialist, you will be the first point of contact for customers inquiring about the status of their orders.You will play a key r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Solutions Architect

    Solutions Architect

    Dickinson Financial CorporationKansas City, MO, United States
    serp_jobs.job_card.full_time
    The Solutions Architect is responsible for designing, implementing, and managing cloud solutions to meet the organization's business requirements. This role involves collaborating with various stake...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALKansas City, KS, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Solutions Architect,

    Solutions Architect,

    WIVERSEOverland Park, KS, United States
    serp_jobs.job_card.full_time
    Identity and Access Management (IAM) Architect.Locations : Overland Park, KS or Cary, NC.Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Project Sales Representative

    Project Sales Representative

    Accord GroupHarrisonville, MO, US
    serp_jobs.job_card.full_time
    Looking to make a change from that boring 9-5 routine? Tired of getting out earned by those YOU out work?.We thrive on teamwork and are dedicated to developing our teammates to be successful with h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days