Service Project Manager (Austin Site)

Job Description

Job Description

I. Job Summary

We are seeking an experienced Service Project Manager to join our dynamic team. The

ideal candidate will possess a unique blend of project management expertise, a deep

understanding of service-oriented environments, and strong leadership skills. This role is

instrumental in ensuring the successful delivery of high-quality services to our clients,

meeting both project and client expectations.

II. Key Responsibilities

• Project Planning and Execution : Develop and manage project plans, including scope, objectives, deliverables, schedules, and budgets. Ensure timely completion of projects within budget constraints.
• Client Relationship Management : Act as the primary point of contact for clients throughout the project lifecycle. Foster strong, long-term client relationships and ensure client satisfaction.
• Team Leadership : Lead cross-functional project teams, providing direction, support, and guidance. Promote a collaborative and productive team environment.
• Quality Assurance : Implement and oversee quality control processes to ensure the highest level of service delivery. Identify and address any potential issues or risks promptly.
• Resource Management : Allocate resources effectively and efficiently, ensuring optimal utilization of team members and other project assets.
• Reporting and Documentation : Prepare regular project status reports, documentation, and presentations for stakeholders. Maintain accurate and up-todate project records.

III. Qualifications

V. Key Competencies

V. Benefits

Disclaimer : This job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice.

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