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Assistant Property Manager

Assistant Property Manager

Coastline EquityTemecula, CA, US
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Pay Rate

Between $18 - $20 hourly

Summary & Objectives

As an Assistant Property Manager at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents.

We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate.

Key Responsibilities & Functions

1. Tenant & Vendor Communication

  • Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
  • Respond to phone calls, voicemails, and emails promptly and professionally.
  • Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments.

2. Maintenance Coordination

  • Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services.
  • Bid, schedule, and follow up on all repair work, maintaining documentation in AppFolio.
  • Conduct move-in, move-out, and routine inspections to ensure habitability and safety.
  • Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
  • 3. Tenant & Rent Management

  • Support rent collection processes including delinquency follow-ups and rental agreement enforcement.
  • Prepare and manage related documentation for proceedings when needed.
  • Help manage and verify rent rolls and ensure all tenant-related documentation is accurate.
  • 4. Administrative Operations

  • Submit invoices for A / P processing, track vendor payments, and manage invoice-related documentation.
  • Maintain complete and accurate tenant, vendor, and maintenance files in AppFolio.
  • Oversee key tracking systems and ensure physical and digital organization is maintained.
  • Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
  • 5. Technology & Efficiency Improvements

  • Leverage property management tools such as AppFolio for work order tracking, documentation, and calendar / task management.
  • Identify areas for process improvement through technology and workflow automation, including AI.
  • Stay current on industry - related systems and software updates.
  • 6. Collaboration & Compliance

  • Maintain a collaborative relationship with the Senior Property Manager and other departments.
  • Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
  • Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.
  • Requirements

    Skills & Competencies

  • Problem Solving : Addresses challenges with creativity and resourcefulness.
  • Action-Oriented : Tackles daily operations with energy and a get-it-done mindset.
  • Communication : Clear, respectful, and consistent in both written and verbal interactions.
  • Calendar & Task Management : Keeps schedules and to-do lists on track with strong attention to detail.
  • Risk Awareness : Recognizes potential issues and takes proactive steps to mitigate them.
  • Customer Service Focus : Understands the importance of tenant retention and positive vendor relations.
  • Tech & AI Readiness : Comfortable using digital tools and exploring new platforms for efficiency.
  • Required Qualifications

  • 1+ years of customer service experience in a fast-paced or high-volume environment.
  • Strong organizational and verbal / written communication skills.
  • Demonstrated ability to multitask and manage a full task list with prioritization.
  • Interest in real estate and obtaining a California Real Estate License within the two year.
  • Comfort with emergent and high-pressure situations, including emergency response.
  • Proficiency in Microsoft Office Suite.
  • Preferred Qualifications

  • Prior experience in property management, leasing, maintenance coordination, or inspections.
  • Familiarity with property management software, preferably AppFolio.
  • Understanding of rent collection processes, lease enforcement, and rental documentation.
  • Experience submitting A / P invoices and managing basic property-level reporting.
  • Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings.
  • What we are looking for :

    We want a driven, adaptable, and curious team player with a passion for supporting tenants, solving problems, and getting things done. You'll do well in this role if you :

  • Thrive in a fast-paced, ever-changing environment.
  • Are excited to explore new tools, including AI-powered platforms.
  • Believe in taking initiative and following through with excellence.
  • Want to build a long-term career in real estate through hands-on learning.
  • Value being part of a collaborative and supportive team.
  • Why join the Coastline Equity team?

    Coastline Equity is a people-first company dedicated to delivering exceptional property management services through equity, customer commitment, and constant innovation. When you join our team, you’ll :

  • Receive direct mentorship and real-time coaching.
  • Gain access to modern systems that support smarter work.
  • Be part of a culture that values growth and continuous learning.
  • Contribute to a company where “Equity for All,” “Customer First,” and “Growth & Innovation” are not just slogans they’re how we operate every day.
  • Benefits

  • Paid Time Off
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Training & Development
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