Care Manager Extender (Charlotte)

Care Manager Extender

We are hiring for : Care Manager Extender Type : Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I / DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and / or developmental disabilities. Complies with company, state and federal policy.

Required Education / Experience :

Education - High School Diploma or equivalent; Must be at least 18 years of age

Experience - Must meet at least one of the following requirements :

• Be a person with lived experience with an I / DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.
• OR
• Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists.
• OR
• Be a parent or guardian of an individual with an I / DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent / guardian cannot serve as an extender for their family member).
• OR
• Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population :
• Performing general outreach, engagement, and follow-up with members
• Coordinating services / appointments (e.g., appointment / wellness reminders, arranging transportation)
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
• Sharing information with the care manager and other members of the care team on the member's circumstances
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services
• Participating in case conferences
• Support the care manager in assessing and addressing unmet health-related resource needs

License : Must have Valid Driver's License

Essential Job Related Responsibilities

Pre-employment screening :

We offer the following benefits to employees :

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA : At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and / or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.