Senior Sales Manager

Description

PURPOSE OF POSITION :

Responsible for the solicitation and management of designated market(s) to ensure all financial and sales goals are achieved or exceeded. Help lead the hotel sales effort.

ESSENTIAL FUNCTIONS :

1. Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.

2. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.

3. Represent hotel at trade shows, civic / business functions, industry-related associations, and other events to promote the hotel and / or the city.

4. Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.

5. Attend meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.

6. Assist in the supervision & training of staff, goal setting, and other departmental activities.

7. Handle account details and coordinate final arrangements.

8. Responsible for a monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing / Revenue Generation.

9. Communication of all special needs and changes to the staff responsible for ensuring completion of requirements.

10. Know the function space and how it works in detail along with appropriate set ups and turn times.

11. Ensure guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.

12. Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.

13. Perform all other related duties and special projects as requested and / or assigned.

Equal Opportunity Employer