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Phone Sales Manager

Phone Sales Manager

Creatunity LLCDallas, TX, US
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Job Description

Job Description

Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results.

Responsibilities

  • Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets.
  • Develop and implement effective sales strategies and processes that align with our business goals.
  • Analyze performance metrics to identify areas for improvement and enhance the sales process.
  • Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service.
  • Conduct regular sales meetings, coaching sessions, and performance reviews with team members.
  • Collaborate closely with the marketing team to align messaging and promotions with sales efforts.
  • Handle escalation and resolution of customer inquiries and complaints.
  • Prepare and present sales forecasts, reports, and analyses to senior management.
  • Stay updated on industry trends, competitors, and emerging business opportunities.

Requirements

  • 5+ years of experience in sales, with at least 3 years in a managerial role.
  • Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment.
  • Excellent leadership, coaching, and people management skills.
  • Strong analytical abilities, with a data-driven mindset.
  • Exceptional communication and interpersonal skills.
  • Proficient in G-Suite and CRM Software.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Bachelor's degree in Business, Marketing, or a related field is preferred.

    • Benefits

  • Independent Contractor Agreement (Freelance contract)
  • Health Insurance Reimbursement
  • WFH Upgrade Allowance
  • 17 Days Paid Time-Off
  • 4 Company Wide Holidays
  • 6 Country Holidays
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