Talent.com
Area Supervisor

Area Supervisor

Ross StoresBroken Arrow, OK, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

    • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

    • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

    • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

    • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

    • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.

    • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

    • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

    • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

    • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

    • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend

    serp_jobs.job_alerts.create_a_job

    Area Supervisor • Broken Arrow, OK, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Area Supervisor

    Area Supervisor

    Ross StoresTulsa, OK, US
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth.Our focus has always b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AR Supervisor, CX Specialists - Mid South Region

    AR Supervisor, CX Specialists - Mid South Region

    AirgasTulsa, OK, US
    serp_jobs.job_card.full_time
    AR Supervisor, CX Specialist in Tulsa, OK!.The Customer Experience (CX) Dispute Supervisor is responsible for the supervision of a team of CX Specialists. This role will be responsible for evaluatin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Warehouse Supervisor

    Warehouse Supervisor

    Kelvion Products IncCatoosa, OK, US
    serp_jobs.job_card.full_time
    At Kelvion, our mission is to lead the industrial transformation by championing innovation and sustainability.From optimizing data centers and advancing hydrogen production to revolutionizing refri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Closing Operations Supervisor

    Closing Operations Supervisor

    VirtualVocationsTulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supervisor, Closing Operations.Key Responsibilities Oversee and manage closing operations to ensure efficiency and compliance Lead and mentor a team of closing special...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Ship Loose Supervisor

    Ship Loose Supervisor

    Kelvion Products IncCatoosa, OK, US
    serp_jobs.job_card.full_time
    At Kelvion, our mission is to lead the industrial transformation by championing innovation and sustainability.From optimizing data centers and advancing hydrogen production to revolutionizing refri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Case Manager I / II

    Case Manager I / II

    Oklahoma Human ServicesWagoner, OK, US
    serp_jobs.job_card.permanent
    This position is located in Wagoner or Tulsa, Oklahoma.Level I H21A - $ 40,000.Must possess a valid driver's license and must maintain required car insurance.All New Employees will c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDashWagoner, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashOkmulgee, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Operations Supervisor

    Field Operations Supervisor

    MIRATECH CorporationTulsa, OK, US
    serp_jobs.job_card.full_time
    The Field Operations Supervisor will oversee and support dispersed field crews responsible for critical loading and material movement activities. This role is primarily focused on people management,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashWagoner, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    eBilling Supervisor

    eBilling Supervisor

    VirtualVocationsTulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for an eBilling Supervisor (Remote).Key Responsibilities Supervise e-billing employees to ensure quality service delivery and client satisfaction Manage staffing and workflo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Area Supervisor

    Area Supervisor

    BrightSpring Health ServicesTulsa, OK, US
    serp_jobs.job_card.full_time
    Operations management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care to help our cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tropical Smoothie Cafe - Shift Leader (OK018)

    Tropical Smoothie Cafe - Shift Leader (OK018)

    DYNE Hospitality GroupBroken Arrow, OK, US
    serp_jobs.job_card.full_time
    Flexible hours are available! Able to work starting at 5 : 00 AM or until midnight if required, based on café hours and availability. Welcome to the DYNE Hospitality Group (Tropical Smoothie Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Title & Curative Supervisor

    Title & Curative Supervisor

    VirtualVocationsTulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Title & Curative Supervisor.Key Responsibilities Oversee and manage title and curative processes to ensure accuracy and compliance Coordinate with various stakeholders...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Cycle Counting Supervisor

    Cycle Counting Supervisor

    Kelvion Products IncCatoosa, OK, US
    serp_jobs.job_card.full_time
    At Kelvion, our mission is to lead the industrial transformation by championing innovation and sustainability.From optimizing data centers and advancing hydrogen production to revolutionizing refri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Regional Quality Supervisor

    Regional Quality Supervisor

    VirtualVocationsTulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Regional Quality Supervisor to lead and develop a team of Quality Assurance Analysts.Key Responsibilities : Lead, mentor, and manage a virtual team of Quality Assurance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashOkmulgee, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashWagoner, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashWagoner, OK, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Billing Supervisor

    Billing Supervisor

    VirtualVocationsTulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supervisor Billing to coordinate and lead billing operations across a multi-facility integrated healthcare delivery system. Key Responsibilities Coordinate and lead bill...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30