Community Relations & Contract Support Specialist

Job Description

Job Description

Position Summary

Oasis IAM is looking for a full-time Community Relations & Contract Support Specialist responsible for actively engaging, coordinating and communicating with community stakeholders in the Miami-Dade County area. The position will promote stakeholder awareness and ensure a high level of customer service and satisfaction associated with roadway operations and maintenance projects with the Florida Department of Transportation (FDOT), in District 6 (D-6). This position is located in Miami, FL.

DUTIES AND RESPONSIBILITIES :

• Develop and implement a comprehensive communications plan and community engagement program to interact with community stakeholders impacted by transportation operations, maintenance and construction.
• Attend, plan, host and facilitate public and community outreach events through virtual meetings and in person meetings and community pop-up events.
• Develop working relationships with local entities such as, but not limited to, state government and local municipalities, county commissioners, community outreach groups, traffic safety teams, elected officials, public information officers, public interest groups, local residents and citizens, stakeholder constituents and other agency outreach specialists.
• Serve as key member of project management team and keep project manager, employees and client personnel informed of activities.
• Coordinate and integrate stakeholder activities into project management teams’ broader responsibilities and operational activities.
• Develop and distribute a variety of communication documents and delivery methods to engage diverse stakeholder population.
• Develop programs / events which will cultivate a team atmosphere such as an incentive program for employee performance, holiday events, volunteer opportunities in the community as a group, etc.
• Serve as a Business Unit liaison for internship programs, volunteer programs, Inclusion & Diversity Program, etc. for both internal and external interested parties.
• Support the project and Business Unit administration in other initiatives as necessary.
• Identification, development, review, and enforcement of DBE requirements.
• Must be proficient in data entry in data management programs.
• Must be capable of learning and maintaining an internet web-based application for maintenance activity records and management.
• Responsible for compiling of data / reports from subcontractors for the monthly invoice to the client.
• Perform status reporting and record archiving in accordance with the contract requirements, maintain document controls, and provide quality control in Oasis IAM’s administrative functions

Other such activities as may be required by the Project Manager / OASIS to maintain compliance with project requirements

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

Knowledge

Skills

Abilities

EDUCATION AND WORK EXPERIENCE :

Required Qualifications

Proficient in Microsoft Outlook, MS Word, MS Excel, MS PowerPoint

Preferred Qualifications