Senior Sales Manager - LINE LA

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.

From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay, its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.

At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.

SENIOR SALES MANAGER

We are actively seeking an experienced, energetic, and highly motivated Senior Sales Manager with extensive knowledge of the LA group market. The Senior Sales Manager creates revenue for the hotel by generating and / or developing new, referred, and repeat business in a defined territory and market through strategic prospecting, direct sales calls, and developing relationships. Our ideal candidate knows the city inside and out, isnt afraid to knock on doors, thrives in an entrepreneurial environment, and is motivated by meeting and exceeding personal and team sales goals.

Essential Functions & Responsibilities

Actively solicit new and existing accounts to meet / exceed revenue goals through electronic solicitation, outside sales calls, trade shows, site inspections, and written communications.

Use company-wide programs, sales developments, prospecting projects, and reporting for business development.

Follow up on all business inquiries and leads to generate room nights and associated food and beverage revenue.

Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.

Perform guest site inspections to uncover needs and present solutions that will maximize booking opportunities and create strong customer relationships.

Understand and utilize the sales tools the company provides and follow and support all sales and marketing operating systems. Ability to sell all hotel products and services.

Develop and maintain rapport with the hotel community and key community contacts to ensure a visible presence in the industry.

Review daily arrival to isolate potential new clients.

Consistently offer professional, friendly, and engaging service.

Must be able to travel for work, for father destinations travel by plane is required.

Perform any other reasonable duties as required by the Director of Sales & Marketing or management of the Hotel.

Requirements

Prior sales experience in a Los Angeles full-service lifestyle, or boutique hotel required.

Creative and innovative, as well as proactive and customer oriented.

Advanced knowledge of sales techniques including excellent selling, negotiating skills and presentation skills with strong market and account knowledge.

Must have strong communication skills, both written and verbal.

Must be organized and willing to take the initiative to achieve the goals of both the department and the hotel.

Must be able to multi-task and possess the ability to recognize that the guests interests and needs are always primary.

Must be able to work a flexible work schedule including evenings and weekends as needed. Long hours sometimes required, i.e. weekends, business travel, client entertainment, group arrivals, etc.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be effective and creative in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

Must be able to maintain the confidentiality of information.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Previous experience with Opera PMS and Delphi preferred.

Maintain high standards of personal appearance and grooming.

Perform other duties as requested by management.

Working Conditions / Environment

The noise level in the work environment is usually moderate.

The person having this responsibility may have to lift up to 50lbs on an occasional basis.

The person having this position may have to sit for eight (8) hours, stand and / or walk, push, kneel, bend, balance, squat, reach and stretch for three (8) hours per day.

The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reporting Relationships

Reports to Director of Sales and Marketing