SheaMoisture Social Media Lead

Social Media And Community Engagement Manager

Develop and implement a comprehensive social media and community engagement strategy that aligns with SheaMoisture's overall marketing objectives and foster a positive and active online community.

Lead and manage the development and execution of content on our owned social channels and including proactively identifying emerging trends, platforms, and opportunities to keep SheaMoisture at the forefront of the social media landscape.

Lead the 'voice' of the brand online and build strong engagement with communities across social media platforms using our owned channels to foster community engagement by actively monitoring and responding to comments, messages, and mentions, building and maintaining relationships with followers and identify opportunities to amplify user-generated content and develop / implement strategies to connect more intimately with our community both online and in-person.

Lead social media agency in developing and executing the brand's social strategy, translating strategic objectives into a compelling and cohesive social media presence across platforms.

Collaborate with cross-functional teams to make sure that the content we're making for social can be maximized across other channels and collaborate with Marketing Lead and cross functional brand leads.

Champion user-generated content (UGC), identifying and elevating authentic content that resonates with SheaMoisture and our community.

Track and analyze social media metrics to assess the effectiveness of content and campaigns; provide regular reports with actionable insights to inform future strategies.

Continuously optimize our social media strategy based on engagement insights and trends.

Contribute to and lead creative briefs to inspire and inform agency teams in the development of brand content

Provide thought leadership in social space; leverage a deep understanding of internet culture to ensure all content seamlessly integrates with the platform and effectively connects with our target audience.

Develop and execute individual / tactical social plans related to key spaces, partnering with agency and extended team on opportunities and tactical roll out plans

Partner with media agency to develop and execute content amplification strategies that maximize reach and engagement across paid, owned, and earned channels

Lead and execute the social media components of digital media partnerships, ensuring alignment with brand strategy and maximizing impact across platforms.

Other social / digital duties as assigned.

What You Need To Succeed

5+ years experience working in social media

Stay deeply immersed in the dynamic landscape of internet culture and emerging trends, with a strong passion and nuanced understanding of the digital and social media ecosystem

Demonstrated ability to elevate brand storytelling and drive creative ideation, while optimizing integrated strategies to unlock breakthrough opportunities

Skilled in crafting engaging, platform-native content tailored for social media and digital platforms.

Experienced in managing and nurturing online communitiesparticularly within the beauty spacethrough proactive engagement, moderation, and brand voice alignment.

Adept at handling customer interactions with professionalism and empathy, addressing inquiries and resolving issues to build trust and loyalty.

Confident navigating emerging content formats, platforms, and technologies to stay ahead of digital trends

Highly collaborative, with a proven ability to build strong cross-functional relationships

Exceptional communicator, both in written form and live presentations

Organized with a sharp eye for detail and precision in execution.

Pay : The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus : This position is bonus eligible.

Long-Term Incentive (LTI) : This position is LTI eligible.

Benefits : Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive / succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. Unilever is an Equal Opportunity Employer / Protected Veterans / Persons with Disabilities. For more information on your federal rights, please see Know Your Rights : Workplace Discrimination is Illegal.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note : This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.