Shipping and Customer Service Representative (Columbia)

Watsontown Brick, a General Shale company and leading manufacturer of brick and sustainable building materials, is seeking a motivated Shipping and Customer Service Representative to join our team in Columbia, SC.

RESPONSIBILITIES :

• Print and process load tickets for outbound shipments.
• Receive and verify inbound materials per audit and inventory guidelines.
• Maintain inventory accuracy and assist with cycle counts.
• Provide exceptional customer service via phone, email, and in person.
• Perform data entry and order processing in SAP (shipping, receiving, CPU, RMA, IC, etc.).
• Support inside sales, including product selection and matching brick, stone, and mortar.
• Process cash sales and maintain accurate records.
• Communicate effectively with sales, drivers, and other departments to ensure smooth operations.
• Provide administrative support and assist with departmental needs.
• Follow all safety, health, and quality standards.

EDUCATION :

WORK EXPERIENCE :

SKILLS :

We offer competitive compensation as well as a comprehensive benefits package.

www.generalshale.com