Area Manager
La Cabra New YorkNew York, NY, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPrepare and analyze performance reports, identifying areas for improvement and implementing action Support the General Manager in executing business strategies and achieving financial targets. Act as a liaison between senior leadership and store managers, ensuring alignment with company goals. Conduct regular check-ins and meetings with store managers to review performance, promotions, and operational needs. Foster a positive and motivated culture by mentoring managers and empowering them to lead effectively. Support career development by identifying high-potential team members, providing coaching, and facilitating progression plans.Quality, Safety & Store Standards Ensure consistent professionalism in attendance, punctuality, customer service, and team conduct across all locations. Oversee collaboration between front-of-house and back-of-house staff to maintain product quality, labeling, and stocking standards. Provide input on seasonal food and beverage offerings to enhance product variety and customer appeal. Monitor compliance with company policies, health and safety guidelines, and operational standards. Ensure equipment is well-maintained, troubleshooting or escalating issues as needed. Conduct store visits, gather customer feedback, and lead service audits to identify opportunities for improvement. Enforce strict quality standards for all products and services across locations. Ensure compliance with health, safety, and food handling regulations. Monitor customer feedback and implement improvements to enhance the overall experience. Maintain store appearance and cleanliness to reflect brand standards. Address coffee and equipment issues promptly as they arise. Attend weekly cupping sessions with the roastery team to assess coffee quality. Administrative Duties Enforce inventory procedures to prevent shortages or excess. Assist in budget preparation and monitor expenditures to ensure alignment with financial goals. Document and report operational issues to the General Manager with proposed solutions. Participate in strategic planning sessions to contribute operational perspectives. Must average 40 hours per week in 5 shifts, including weekends. Flexible schedule to accommodate leadership needs at each café (e.g., covering for Managers as needed). Ability to lift at least 50 lbs. Ability to remain on your feet and mobile for at least 8 hours per day. Deep and articulate knowledge of all current La Cabra products. A genuine passion for coffee and commitment to the La Cabra brand. Competitive salary and performance-based incentives. Opportunity to shape and influence multiple café operations. Professional development and career growth within an international coffee brand. Employee discounts on our specialty coffee and bakery products. A collaborative, supportive, and inspiring team culture. The chance to be part of a growing global brand that values craftsmanship, hospitality, and authenticity.
We’re looking for a dynamic and experienced Area Manager to join our team and take charge of multiple cafés and bakery locations. If you thrive in a fast-paced environment and take pride in delivering genuine hospitality, we’d love to hear from you.
This is a hands-on leadership role where you’ll inspire store teams, drive operational excellence, and ensure every location reflects the quality and spirit of La Cabra. If you thrive in a fast-paced hospitality environment and have a genuine love for coffee culture, this is the perfect opportunity to grow your career with us.
Key Responsibilities
Operations & Performance Responsibilities
- Manage daily operational activities to ensure smooth functioning across all departments.
- Implement and monitor standard operating procedures that optimize service workflows and inventory management.
- Coordinate with suppliers (Roastery & HQ) to ensure timely delivery of quality products while maintaining
cost efficiency.
plans.
Leadership & Team Development
Quality Control & Customer Experience
Requirements
What We Offer
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Area Manager • New York, NY, US
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