Customer Experience Program Manager

A company is looking for a Customer Experience Program Manager.

Key Responsibilities

Refine and implement the Voice of Customer (VOC) strategy for the Copilot Growth team

Establish effective channels to share insights and motivate stakeholder engagement

Oversee the Rhythm of Business (ROB) to enhance team inclusivity and learning

Required Qualifications

Bachelor's Degree in a relevant field AND 4+ years of experience in engineering, product / technical program management, data analysis, or product development

Experience in operational excellence and data-driven decision making

Equivalent experience may be considered