District Manager

District Manager

The District Manager is responsible for managing the overall operations and ensuring compliance of stores within the assigned district, including supervision of Store Managers and administration of store sales performance, profitability, and customer experience objectives. District Manager, in specified geographies, may also have supervision of a Group Manager and the oversight of additional small-footprint units. This role reports directly to the Managing Director Operations.

General Duties And Responsibilities

This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive :

• Achieve company objectives for district sales and profit performance; conduct store visits in accordance to company expectations and assist Store Managers with developing and monitoring budgets for each store within the district
• Through regular store visits, conference calls, and team meetings, provide leadership and direction for each manager in the district to ensure effective execution on performance, company initiatives, and customer experience
• Expected stay current on store business functions and expected to perform hands-on operations within the stores for the purpose of training, coaching, and knowledge checks
• Monitor, manage, and direct supervision of store managers to include responsibility for selection, hiring, development, and new hire orientation procedures; may also participate in the selection of store team members as advisor to store managers as needed
• Maintain a high caliber and inclusive workforce, founded on a culture of safety, integrity, and People-Service-Profits
• Ensure Assistant Manager and Store Manager bench planning in order to achieve and maintain district operational requirements
• Manage payroll, productivity, and staffing in district against established performance standards and objectives
• Ensure compliance with Standard Operating Procedures (SOP)
• Ensure execution on all people related initiatives (ex., training, compensation approvals, climate survey follow-up)
• Ensure execution of performance management process for all managers in the district to include annual performance appraisals, rewards, and recognition as well as disciplinary procedures, up to and including termination of employment
• Participate in the Complaint Review process as immediate supervisor of assigned managers
• Responsible for managing and upholding the store's compliance related to the terms and conditions outlined in the store's site specific lease term summary, to include a strict adherence to all host property-specific rules and regulations (where applicable)
• Ensure the maintenance of fiscal reporting procedures within managed stores including : accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies
• Ensure execution on monthly expectations and standards, strategies, and action items
• Monitor installation and removal of equipment and machinery required for efficient production operations and for monitoring inventory levels of supplies and materials
• Ensure Federal / State employment law, safety, AAP requirements are established within assigned District. In addition, may be required to perform quarterly safety inspections of each store
• Ensure store managers within assigned District are consistently applying FedEx Office policies and procedures
• Must be able to understand, inspect, coach, and model existing and new operational processes, technology, and behaviors
• All other duties as needed or required

Minimum Qualifications And Requirements

Essential Functions

Preferred Qualifications

Pay Transparency : This compensation range is a reasonable estimate of the current starting pay range in NJ. Actual starting pay is determined by experience relative to the job, market level, specific location, and other job-related factors permitted by law. Regular full- and part-time employees who complete 91 days of employment and work a minimum average of 12 hours per week are eligible to enroll in medical, dental, and / or vision coverage. Educational assistance for tuition requires 90 continuous days of employment to receive reimbursement. Full- and part-time employees are eligible for 401(k) on the first day of the month coincident with or next following one month of service. Company match after 1 year of service.

Pay : $90,720-$145,152 / Annually

Additional Details :

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

FedEx Office is an Equal Opportunity Employer including, Vets / Disability.