Talent.com
Systems Analyst, Workforce Management

Systems Analyst, Workforce Management

VirtualVocationsCleveland, Ohio, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Systems Analyst, CS Workforce Management.

Key Responsibilities

Administer, maintain, and optimize the global WFM platform for reliability and accuracy

Collaborate with cross-functional teams to implement strategic initiatives and system enhancements

Provide Tier 1 technical support and troubleshooting for the WFM platform

Required Qualifications

BA / BS degree or equivalent work experience in systems / application support or analysis

3+ years' experience with large call centers and third-party WFM applications

Strong understanding of WFM platform data structures and reporting

Expert-level Excel skills, including complex calculations and pivot tables

Highly analytical with experience in statistical methods and call center planning methodologies

serp_jobs.job_alerts.create_a_job

Workforce Management Analyst • Cleveland, Ohio, United States

Job_description.internal_linking.related_jobs
Software Business Analyst

Software Business Analyst

Foundation SoftwareStrongsville, OH, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
They excel in translating product vision into detailed specifications and user stories, bridging the gap between business and development teams. Through proven analytical prowess and adept communica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Financial Analyst

Financial Analyst

OhioGuidestoneBerea, OH, US
serp_jobs.job_card.full_time
You have a place here at OhioGuidestone, the state's leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing teleh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Systems Analyst

Business Systems Analyst

SPIROL Shim DivisionStow, OH, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career!.A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Lead Business Analyst - Wealth Management

Lead Business Analyst - Wealth Management

Newbold AdvisorsCleveland, OH, US
serp_jobs.job_card.full_time
Job Title : Lead Business Analyst - Wealth Management .Job Location : Buffalo, NY / Albany, NY / Cleveland, OH.Must be able to work onsite in one of these locations). Job Type : Contract - Must be ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Financial IS Systems Analyst

Financial IS Systems Analyst

Benesch LawCleveland, OH, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager Lead - Cloud Financial Management

Product Manager Lead - Cloud Financial Management

PNC Financial Services GroupStrongsville, OH, US
serp_jobs.job_card.full_time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Licensed Crisis Therapist : Mobile Response and Stabilization Services

Licensed Crisis Therapist : Mobile Response and Stabilization Services

Applewood CentersAvon Lake, OH, US
serp_jobs.job_card.full_time
The MRSS Licensed Crisis Therapist will provide mobile response and stabilization services to youth (age 2-20) and families who have called the crisis hotline with a family identified crisis.The MR...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Intervention Specialist - Gerson School

Intervention Specialist - Gerson School

Applewood CentersAvon Lake, OH, US
serp_jobs.job_card.full_time
Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.Dedicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Clinical Supervisor - Community Based Therapy- Problem Sexual Behaviors

Clinical Supervisor - Community Based Therapy- Problem Sexual Behaviors

Applewood CentersAvon Lake, OH, US
serp_jobs.job_card.full_time
Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.Dedicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Consultant Engineer I, Lansing, MI, Cleveland / Toledo, OH, Pittsburgh, PA or Louisville, KY

Consultant Engineer I, Lansing, MI, Cleveland / Toledo, OH, Pittsburgh, PA or Louisville, KY

FMAVON LAKE, Ohio, United States
serp_jobs.job_card.full_time
FM is one of the world’s largest risk management and industrial property insurance organizations.With over 50 office locations worldwide, FM provides specialized property insurance and engineering ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Licensed Mental Health Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

Licensed Mental Health Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

Applewood CentersHomerville, OH, US
serp_jobs.job_card.full_time
Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
2026 Risk Management Rotational Analyst Program - Cleveland

2026 Risk Management Rotational Analyst Program - Cleveland

KeyCorpCleveland, OH, US
serp_jobs.job_card.full_time +1
Risk Management Rotational Analyst Program.KeyBank's Enterprise Analyst Program is a multi-week training program.For those still in college, the program facilitates the transition from college to a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Returns Lead

Returns Lead

Ashley | The Wellsville GroupAurora, OH, United States
serp_jobs.job_card.full_time
As a Returns Lead at {EMPLOYER-DESC}, you will oversee and enhance the returns management processes, maximizing efficiency and customer satisfaction in the retail operations sector.This role is cru...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sr. FP&A Analyst

Sr. FP&A Analyst

LayerZero Power Systems IncStreetsboro, OH, United States
serp_jobs.job_card.full_time
LayerZero is seeking a seasoned Sr.FP&A Analyst to join our financial team, a role crucial for enhancing our financial decision-making process. As an innovative leader in decentralized Oracle soluti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. System Analyst

Sr. System Analyst

Go Maverick GroupCleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Go Maverick Group is seeking an experienced, Sr.System Analyst to join a dynamic and agile team of IT support specialists for an engineered products company in Cleveland. This role requires a wide r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel Board Certified Behavioral Analyst (BCBA) - School in Euclid, OH

Travel Board Certified Behavioral Analyst (BCBA) - School in Euclid, OH

AlliedTravelCareersEuclid, OH, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Euclid, Ohio, 44117!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024 schoo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Office Based Therapist - Substance Use Disorders (Hybrid Work)

Office Based Therapist - Substance Use Disorders (Hybrid Work)

Applewood CentersAvon Lake, OH, US
serp_jobs.job_card.full_time
Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.Dedicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Systems Administrator II

Systems Administrator II

Flynn GroupINDEPENDENCE, OH, US
serp_jobs.job_card.full_time
At Flynn Group, we believe in the power of collaboration and value in-person interactions.This setup cultivates casual conversations, problem-solving, and trusted relationships.Our goal is to creat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Travel Board Certified Behavioral Analyst (BCBA) - School in Strongsville, OH

Travel Board Certified Behavioral Analyst (BCBA) - School in Strongsville, OH

AlliedTravelCareersStrongsville, OH, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Strongsville, Ohio, 44136!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the 2023-2024...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Care Manager (Ohio LSW / LISW)

Care Manager (Ohio LSW / LISW)

Molina HealthcareCLEVELAND HEIGHTS, OH, United States
serp_jobs.job_card.full_time
Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours