Head of Product Innovation (New York)

Chronosphere

Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere's Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in.

Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including Snap, Robinhood, DoorDash, and Zillow.

About the Role

Responsible for owning the vision, strategy and execution plan to bring new innovative products to market, starting with Chronosphere's log data management product. Responsible for bridging Chronosphere's customers and the Engineering team, building feedback loops and testing hypotheses to develop a deeply technical product that will serve a deeply technical audience.

You Will

Own the vision, strategy roadmap and execution of new SaaS software products, specifically data driven products starting with Chronosphere's log data management product;

Perform primary research and interview end-users and buyers to design these software products;

Uncover innovative approaches to solve end-user needs through the use of Artificial Intelligence (AI), Machine Learning (ML) and / or data science techniques;

Bring the new products to market from inception to significant revenue;

Develop a deep understanding of Chronosphere's competition and their businesses;

Set priorities and shape the roadmap for building and developing the new product;

Communicate priorities and the roadmap, and align the team around them;

Convert product concepts for the new product into projects buildable by software engineering teams;

Serve as a product owner for a Scrum team working on observability features for the new log management product;

Manage the backlog, groom stories, and breakdown tasks for the design, development, and building of the new product in an Agile framework;

Develop a feedback system with a select group of customers to get feedback on new products to drive iterative product improvements;

Drive new product requirements down onto our Data stores and SaaS infrastructure teams;

Coordinate with product marketing and sales teams on positioning and messaging for the new product;

Hire and manage a team of product managers; and

Own the revenue target and incubate the business.

You Have

Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Management Science, or a related field followed by 7 years of post-baccalaureate experience as a Product Manager.

Experience must include the following, which may have been gained concurrently :

• 5 years of experience managing SaaS (software as a service) products on cloud technologies such as Amazon Web Services (AWS), Google Cloud Platform (GCP) or Microsoft Azure;
• 5 Years of experience in a SCRUM or Agile software development processes;
• 5 years of experience overseeing entire product lifecycle including product vision, strategy, and design;
• 3 years of experience using, running, developing and building solutions on modern data storage technologies such as Data Platforms or No-SQL databases;
• 3 years of experience using, running, developing and building solutions on traditional Relational Database Management Systems (RDMBS) and using Structured Query Language (SQL);
• 3 years of experience developing applications using object-oriented languages including C#;
• 3 years of experience building end-user solutions leveraging Artificial Intelligence models, Machine Learning models, and data science techniques;
• 3 years of experience managing a team of 2 or more product managers.

May telecommute from anywhere in the U.S.

15% Travel required across the United States.

Location : 33 Irving Place, Suite 8109, New York, NY 10004.

Salary : $256,000 to $300,000 per year.

Full-time employment.

This position is part of Chronosphere Inc.'s employee referral program and is eligible for an employee referral incentive.

Our Benefits

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard.

If you need additional accommodations to feel comfortable during your interview process, please email us at talent@chronosphere.io

Before clicking Submit Application. To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring.