Assistant General Manager
Sky Zone LLCPlano, TX, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAbility to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements. Ability to lift and / or move a minimum of 20 pounds. Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment. Lead by example, operating with an elevated level of ethics and integrity in partnership with the General Manager. As second in command to the GM, assume the role of Leader on Duty, and oversee Supervisors, Team Leads, and Team Members providing guidance, direction, and feedback. Become an expert in park operations and systems, safety, guest experience, people management. Be a hands-on leader and role model willing to learn and execute every position in the park. Support the GM in selecting talent through interviewing, hiring, and onboarding new Team Members. Help to train and develop existing and new Team Members in sales, party, in-park experiences, and safety / compliance. Assist in managing Team Member performance through accountability, recognition, and rewards; effectively manage employee relations with the support of GM and HR if necessary. Coordinate with the GM to effectively schedule the team according to park needs, including sales, parties, park experience, programs, facilities, maintenance, attractions, cleanliness, etc. Create a positive park culture by learning what motivates the team and recognizing them for individual and park successes. Provide memorable moments for our customers by taking initiative, being responsive, and engaging in their experience, while managing NPS (Net Promoter Scores) and Guest / Member feedback. Deliver and help drive sales results and develop strong practices for leading, coaching, and motivating a sales team. Manage the membership experience and Member community through assisting in the organization of Member VIP events and touchpoints throughout the in-park experience. Share your creative ideas and best practices for ways to increase the park's profit. Partner with the General Manager and, as a Leader on Duty, educate the team on key performance metrics (KPIs) and how they can contribute to park goals. Develop an understanding of park P&L's and what it takes to manage those effectively. Assist the GM in consulting with the Event Coordinator regarding party sales and updated park events, experiences, and information. Support Party Hosts in creating a positive party experience for both kids and parents. Help with the Party preparation and planning process to make the delivery of the party experience easy for your team. Assist as a Park liaison through consistent and thorough communication with facilities, maintenance, corporate F&B, and other supporting teams and departments. Work with the GM to deliver Park maintenance reports, work orders, and cleanliness processes to ensure a healthy and safe park environment. Assist with inventory management, facilities, parties, food and beverage, and vending. Help with the oversight of Team Members on appropriate safety processes, response, and reporting. Complete company safety, people operations, and food & beverage certifications. Develop to an Exceeds Expectations or Meets Expectations in the outlined Sky Zone Leadership Competencies. Become familiar and partner with the General Manager in driving overall park business goals including membership sales, birthdays and events, labor / payroll %, NPS, safety and compliance, staffing.
Assistant General Manager
The Assistant General Manager (AGM) position is a developmental role designed to provide the tools, training, and guidance necessary to become a future General Manager (GM) at Sky Zone. The goal of the AGM is to master all aspects of running park operations while developing a solid foundation and demonstrated understanding in the areas of people and revenue management. The AGM works under the supervision and guidance of the GM and plays a critical role in creating a positive park culture, maintaining a safe environment, creating a memorable guest experience, and assisting in driving park revenue.
Qualifications
- 18 years of age or older and completed high school diploma or equivalent education.
- A minimum of 1 year of supervisory or management experience.
- A minimum of 2 years of experience in recreation, fitness, retail, restaurant, hospitality, or a related high-volume customer service field.
- Demonstrated success in the execution of Sky Zone's Core Competencies.
- Coachable with a drive and eagerness to grow in, and successfully execute, Sky Zone's Leadership Competencies.
- Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.
- Available to work nights, weekends, and holidays as needed.
- Reliable, coachable, self-motivated, and organized.
Physical Requirements
Responsibilities
Leadership
People (Team & Guests)
Membership & Sales
Parties & Events
Facilities, Compliance & Safety
Key Performance Metrics
The Assistant General Manager will demonstrate measurable growth in the following areas :
Compensation ranges from $27.00-$29.00 / hr base pay + bonus opportunity and is based on qualifications, experience, and performance. Competitive benefits package includes medical, dental, and vision (401k eligibility based on age and tenure requirements).
serp_jobs.job_alerts.create_a_job
Assistant General Manager • Plano, TX, US
Job_description.internal_linking.related_jobs
The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant General Manager for our NEW Grand Prairie Club! Here we GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past?&#...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Rusty Taco, founded in 2010 in a converted gas station on Greenville Avenue in Dallas, TX, is on a mission to serve authentic Mexican street-style tacos in a friendly and unique atmosphere.With mul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Competitive pay from $49920 per year - $58655 per year plus cash incentives.Employee di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manages all functions of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty.
Responsible for the successful execution of fast, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards.
You take ownership and responsibility to solve problems ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Want to make a difference? Want to be a leader? We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to work well in a team environment.Assistant ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Do you also want to gain valuable management experience that can advance your knowledge i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant General Manager (Harwood Hospitality Group).Harwood Hospitality Group delivers an escape from the ordinary through a growing collection of concepts in the Harwood District of Dallas.The h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days At Taco Bell, we're hungry for Mas.Mas Heart, Mas Flavor and Mas Value.If you want Mas in your life read on!.Do you know how to inspire and engage? Do you make others smile easily?.When you say tha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Location : 4810 Matlock Road Arlington, TX 76018.Job Description : Enjoy fantastic working hours from Monday to Friday, 8 : 00 a.
We offer the flexibility of both full-time and part-time schedules as w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Kidstrong Assistant General Manager.KidStrong Assistant General Managers (AGMs) are the leaders of the center it is the responsibility of the AGM to foster a culture of learning and development fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant General Manager for Our New Grand Prairie Club!.Here we grow again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant General Manager Opportunity.Tired of reading these employment ads and wondering where the RIGHT opportunity is for you? Here are the simple reasons you WANT to work at Pluckers.We have am...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Property Location : 101 West Road to Six Flags - Arlington, Texas 76011.Be valued for what you do and who you are.Drury Hotels is family owned and operated.
What started as a small family business in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant General Manager- Netflix House (Dallas).Support the headliner and elevate the show! Netflix House is coming to Dallas! A new immersive experience that will take guests inside the story.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Assistant General Manager
Urban Air Adventure ParksCoppell, TX, USserp_jobs.job_card.full_time
Assistant General Manager
Crunch Fitness - CR HoldingsGrand Prairie, TX, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Assistant General Manager (Inwood)
The Rusty TacoDallas, TX, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Assistant General Manager
McDonald'sGrapevine, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Manager
Jimmy John'sPlano, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
ASSISTANT GENERAL MANAGER
Taco BellCedar Hill, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Wendy'sGrand Prairie, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Worldwide Flight ServicesDallas, TX, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Assistant General Manager
Stretch ZoneArlington, TX, USserp_jobs.job_card.full_time
Assistant General Manager
KMAC EnterprisesDallas, Texas, United States, 75237serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager (Harwood Hospitality Group)
Harwood Hospitality GroupDallas, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Taco BellCarrollton, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Jiffy LubeArlington, TX, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
KidStrong Prosper - Assistant General Manager
KidstrongProsper, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Crunch FitnessGrand Prairie, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Earn up to $100,000 as an Assistant General Manager! - GRAND OPENING
Pluckers Wing BarDallas, TX, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Assistant General Manager - Kitchen + Bar
Drury HotelsArlington, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager
Compass GroupDallas, TX, USserp_jobs.job_card.full_time