At Hand And Stone, Opportunity Knocks.
This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!
Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.
Do NOT apply if you are a job hopper - you need to show that you have stayed at least 2 years in each role.
Position Summary
Our Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities. A more extensive list of the responsibilities is as follows :
- Oversee and manage the daily operations of a busy spa
- Ability to promote the health and wellness benefits of both massage therapy and facials
- Learn about our products and services for effective, clear communication
- Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting
- Uphold store cleanliness standards in the entire spa
- Oversee training of staff
- Create and aid in implementation of sales goals for staff.
- Oversee implementation of corporate protocols.
Position Requirements
A passion for people and salesHigh level of enthusiasmCapability to work flexible hours, specifically nights, weekends (Sundays) and holidaysExcellent verbal and written communication skillsA fast learner, with a positive attitude; remain calm in fast pace environmentComputer proficiency; knowledge of retail / appointment booking computer systems is a plusExceptional with organizing and prioritizing; attention to detail and multi-taskingCritical thinking skills, including customer conflict resolutionDemonstrated ability to balance coaching / mentoring with discipliningBenefits We Offer
Generous compensation plus bonus opportunitiesPaid time offProfessional and safe work environmentEmployee discounts