Manager, Delivery - Digital Marketing

Manager, Delivery - Digital Marketing

Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas : Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

Our Manager, Delivery - Digital Marketing, is an integral part of our Marketing Services team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays

• , Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.
• Wednesdays are not required for the Boston office location

The Opportunity

As a Manager, Delivery on the Digital Marketing team, you will lead cross-functional teams across engineering, design, strategy, and digital marketing (craft leaders) to deliver digital experiences that meet your client's most critical business objectives. We are searching for an outcomes-driven, strong player / coach with a blend of technical acumen, strategic thinking, and exceptional leadership skills. Your ability to communicate effectively, manage risks proactively, and foster a collaborative team environment will be crucial in establishing and growing client partnerships.

Responsibilities

Qualifications

Bonus Points

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.