Quality Manager

Quality Manager

The Quality Manager is responsible for overseeing all aspects of quality, ensuring product integrity and compliance with company standards, industry regulations, and customer requirements. This role involves leading a team of quality professionals, maintaining a quality management system, and driving continuous improvement.

Responsibilities :

• Be a role model for the company culture.
• Develop, implement, and manage systems designed to ensure continuous production of products consistent with established standards, customer specifications, and production goals.
• Supervise and oversee the adaptation of new quality processes, standards, and specifications.
• Lead, manage, and develop the quality assurance team to achieve quality objectives.
• Provide coaching and training to quality assurance personnel on systems, policies, procedures, and core processes.
• Ensure compliance with national and international standards and legislation.
• Plan, conduct, and monitor testing and inspection of materials and products to ensure finished product quality.
• Coordinate and support on-site audits conducted by external providers or regulatory inspectors.
• Serve as Management Representative for ISO 13845 : 2016.
• Analyze data to identify areas for improvement in the quality system.
• Develop, recommend, and monitor corrective and preventive actions.
• Prepare reports to communicate outcomes of quality activities to management.
• Interface with customers to understand their quality requirements and resolve quality issues.
• Ensure a high level of internal and external customer service by investigating and acting on customer complaints regarding quality.
• Promote quality achievement and performance improvement across the organization.
• Lead the team in identifying, planning, and implementing key projects to improve quality, reduce costs, and increase productivity.
• Perform tasks as required to help meet needs of business.

Requirements :

Physical Requirements :