Director of Operations

Job Description

Job Description

About Us

Worldwide Equipment Sales, LLC. is a recognized leader in the towing and hauling industry, offering award-winning service and support from our highly trained team of experienced specialists. With over three decades of expertise, we proudly represent the industry’s top brands, including the full line of Landoll trailer equipment and Cottrell car haulers. From tow trucks and hauling trailers to service parts, consumables, and repair solutions, we deliver a hassle-free purchasing and ownership experience to customers across the United States. With three locations serving nationwide, WWES is built on trust, innovation, and a commitment to excellence.

Job Summary

The Director of Operations will oversee the day-to-day activities of Worldwide Equipment Sales, ensuring that our organization continues to perform efficiently, effectively, and with the highest level of customer satisfaction. This role will drive operational excellence by leading cross-functional teams, setting performance standards, and aligning operational initiatives with WWES’s mission of providing unparalleled service and support to our customers.

Supervisory Responsibilities

Lead, mentor, and develop departmental managers to build high-performing teams.

Organize and oversee the work and schedules of department leadership.

Conduct timely and constructive performance evaluations.

Manage employee relations, including discipline and terminations, in accordance with company policy.

Supervisory Responsibilities

Lead, mentor, and develop departmental managers to build high-performing teams.

Organize and oversee the work and schedules of department leadership.

Conduct timely and constructive performance evaluations.

Manage employee relations, including discipline and terminations, in accordance with company policy.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Required Skills / Abilities

Comprehensive knowledge of business operations, finance, and industry practices.

Strong leadership and managerial skills with proven ability to influence and drive results.

Superior communication and interpersonal skills, with the ability to build relationships at all levels.

High proficiency in Microsoft Office Suite and related software.

Excellent organizational, analytical, and problem-solving abilities.

Education and Experience

Master’s degree in Business Administration preferred.

Minimum of 10 years of progressively responsible operations leadership experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, protected veteran status, or disability.