Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessStratham, NH, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free ZoneCharacteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    serp_jobs.job_alerts.create_a_job

    Front Desk Associate • Stratham, NH, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Hotel Front Desk Associate

    Hotel Front Desk Associate

    TradeJobsWorkforce03839 Rochester, NH, US
    serp_jobs.job_card.full_time
    We’re seeking a motivated Hotel Front Desk Associate, where you will manage simple records and enter information accurately, provide friendly assistance to customers and team members, and follow sc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk (Lowell)

    Front Desk (Lowell)

    Dental DreamsLowell, MA, US
    serp_jobs.job_card.full_time
    Dental Dreams LLC in Lowell is now hiring Receptionists to join our talented and dedicated team in MA.This position will be focused on scheduling appointments, assist with operational goals, and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Patient Success Associate

    Bilingual Patient Success Associate

    VirtualVocationsManchester, New Hampshire, United States
    serp_jobs.job_card.part_time
    A company is looking for a Bilingual Patient Success Associate- Call Center (Part-Time - English / Spanish).Key Responsibilities Provide bilingual patient support for scheduling, reschedules, and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Hotel Front Desk Clerk

    Hotel Front Desk Clerk

    The MerchantSalem, MA, US
    serp_jobs.job_card.full_time +1
    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzPittsfield, New Hampshire, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Front Desk Associate

    Front Desk Associate

    WestFit ClubsWestford, Massachusetts, United States
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Tuesday, Thursday & Weekends as needed.Candidates should only apply if availability matches the shifts above.The WestFit Club is seeking a professional and enthusiastic.As the first point of co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front Desk Associate

    Front Desk Associate

    Planet FitnessMerrimack, NH, US
    serp_jobs.job_card.full_time
    Planet Fitness Front Desk Associate.At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Front Desk Agent

    Front Desk Agent

    Pyramid Global HospitalityBurlington, MA, US
    serp_jobs.job_card.full_time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Deal Desk Analyst

    Deal Desk Analyst

    VirtualVocationsManchester, New Hampshire, United States
    serp_jobs.job_card.full_time
    A company is looking for a Deal Desk Analyst to manage the deal desk function and support internal stakeholders through process improvements. Key Responsibilities Operate the deal desk function, e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk Office Coordinator

    Front Desk Office Coordinator

    Beacon HillTyngsborough, MA, US
    serp_jobs.job_card.full_time
    Our client, a growing manufacturer in the metals and plastics industry is seeking a Front Desk / Office Coordinator to join their team in Tyngsboro, MA. This is a full-time, 100% on-site, temp-to-hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Traveling Associate Dentist

    Traveling Associate Dentist

    Cortland Dental & Braces - a Benevis companyGloucester, MA, US
    serp_jobs.job_card.full_time
    Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Associate Dentist - Accepting 2026 New Grad Applications

    Associate Dentist - Accepting 2026 New Grad Applications

    Cortland Dental & Braces - a Benevis companyGloucester, MA, US
    serp_jobs.job_card.full_time
    This is a sourcing posting to accept applications for 2026 graduates for future positions in Massachusetts.We are located in Chelsea, Brockton, New Bedford, Fall River and Springfield.Work for a co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc.Sanford, ME, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Contact Center Associate

    Contact Center Associate

    VirtualVocationsManchester, New Hampshire, United States
    serp_jobs.job_card.full_time
    A company is looking for a Contact Center Associate to provide exceptional service and support to its members.Key Responsibilities Deliver exceptional service by ensuring members feel heard and v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Deal Desk Associate

    Deal Desk Associate

    VirtualVocationsLowell, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Deal Desk Associate to join their Operations team.Key Responsibilities Review and process contracts for accuracy and seek necessary approvals for policy / pricing excepti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Hospital Front Desk Associate

    Hospital Front Desk Associate

    TradeJobsWorkforce03866 Rochester, NH, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Hospital Front Desk Associate to follow safety procedures and company policies, work collaboratively across teams and departments, and coordinate tasks to ensure d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dispensary Team Lead

    Dispensary Team Lead

    Lazy River ProductsTewksbury, MA, US
    serp_jobs.job_card.full_time
    Dispensary Team Leads are responsible for assisting with day-to-day retail operations and supervision of the dispensary sales floor. Team Leads are excellent communicators liaising with all levels o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Looking for the ultimate side hustle?

    Looking for the ultimate side hustle?

    Survey AuthoritySanford, ME, United States
    serp_jobs.job_card.full_time
    Earn cash by matching with real companies that pay you for your opinions.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FT Center Store Associate

    FT Center Store Associate

    Hannaford SupermarketsDurham, NH, United States
    serp_jobs.job_card.full_time
    Store 08440 Management (7250169).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.Hann...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Medical Front Desk Lead

    Medical Front Desk Lead

    Ophthalmic Consultants of BostonDanvers, Ma, MA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At OCB, we believe that exceptional patient care starts at the front desk—and so does leadership.As the Front Desk Lead , you’ll be the face of our values : . Outstanding Patient Care, Uni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30