Quality Assurance Supervisor

Quality Assurance Supervisor

ERMCO (Electric Research and Manufacturing Cooperative, Inc.) is a leading U.S. manufacturer of distribution transformers and engineered electrical solutions serving electric utilities, OEMs, and industrial customers across North America. Headquartered in Dyersburg, Tennessee, ERMCO delivers reliable, high-quality products that power homes, businesses, and communities every day. With a commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and the energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO a trusted partner in delivering resilient, sustainable power infrastructure for the future.

Responsibilities

• Conduct detailed quality assurance evaluations and audits to ensure adherence to established quality standards and regulatory compliance.
• Participate in the Non-Conforming Material (NCM) process, aiding in the identification, documentation, and resolution of quality issues.
• Support continuous improvement initiatives by applying quality methodologies such as Six Sigma and Lean principles to enhance operational efficiency and product quality.
• Assist in the preparation and execution of internal and external quality audits, including ISO certifications and compliance assessments.
• Analyze quality data and metrics to identify trends and areas for improvement, providing detailed reports to the Quality Assurance Manager.
• Collaborate with production, engineering, and supply chain teams to integrate quality assurance measures into daily operations and processes.
• Maintain current knowledge of industry quality standards, regulatory requirements, and best practices to ensure the organization's quality systems are up to date.
• Participate in quality training and development programs and support the dissemination of quality awareness throughout the organization.
• Act as a quality assurance liaison with suppliers and customers, ensuring that quality specifications and expectations are clearly communicated and met.
• Contribute to the maintenance and improvement of the organization's quality management system documentation.
• Oversee equipment calibration planning.

Qualifications