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Customer Account Manager

Customer Account Manager

WabtecMemphis, TN, US
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Join Our Team at Wabtec

It's not just about your career or job title It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

How Will You Make a Difference?

As a member of the North American Melett Turbocharger Sales team, you will be responsible for driving sales revenues of the group in the automotive aftermarket to achieve sales targets with defined existing medium sized customer accounts and identify new customers. The role reports directly to the General Manager of the business.

What Do We Want to Know About You?

To be successful in this role, you will need :

  • A minimum of 1 - 3 years of prior sales experience.
  • Specific automotive turbo knowledge is preferred.
  • Experience navigating the automotive aftermarket.
  • Effective decision-making skills.
  • Excellent interpersonal skills.
  • Excellent team collaboration skills.
  • Ability to work effectively in a high-pressure environment.
  • Time management and organizational skills.
  • Strong IT skills Microsoft office suite, CRM, order processing, expenses reporting software.

What Will Your Typical Day Look Like?

  • Proactively manage existing customer profiles for accuracy.
  • Proactively review and action customer product purchasing trends using available electronic tools and marketing analytics to ensure customer retention and growth.
  • Perform channel analysis for defined customers driving sales strategy and create brand awareness.
  • Promote turbocharger products for customer development opportunities.
  • Identify new business opportunities for the business unit and document in the company CRM system.
  • Liaise with the new product development team to support the identification of new products and help manage product life cycles.
  • Travel 1-2 weeks per month to develop the customer base.
  • Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

    Our job titles may span more than one career level. The salary range for this role is between $60,700.00-$83,400.00. The actual salary offered to a candidate may be influenced by a variety of factors, such as training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include an annual bonus, if eligible.

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

    Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more.

    Our Commitment to Embrace Diversity : Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

    To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

    We believe in hiring talented people of varied backgrounds, experiences, and styles People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected veteran status. If you have a disability or special need that requires accommodation, please let us know.

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