Manager Success Coach

Job Description

Job Description

Lifetime Assistance – Manager Success Coach

Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview :

Job Title : Manager Success Coach

Location : Rochester, NY – Multiple Sites

Department : Human Resources – Learning & Development

Reports To : Manager, Learning & Development

Employment Type : Full-Time – Flexible schedule required

Starting Wage : $60,000 - $65,000 annual salary

Why You Should Work for Lifetime Assistance

• No-Premium Health Insurance : Access comprehensive healthcare without added cost.
• Education Support : Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching : Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth : Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony : Generous paid time off and supportive scheduling.
• Join a Caring Culture : Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities :

What You Bring :

Associate’s degree with four (4) years of experience; or eight (8) years of direct service experience with at least one (1) year training others.

Our Mission & Culture :

Are You Ready to Begin?

If you’re a compassionate professional ready to inspire and support emerging leaders, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer

Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”

— Kimberly C., Family Coordinator of Community Services, celebrating her 30th year with us