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Engineering Manager, Protocol Indexing North America
Engineering Manager, Protocol Indexing North AmericaFigment • Snowflake, AZ, US
Engineering Manager, Protocol Indexing North America

Engineering Manager, Protocol Indexing North America

Figment • Snowflake, AZ, US
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Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional clients optimize their crypto rewards , including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization cutting-edge API development , detailed rewards reporting , seamless partner integrations governance support , and slashing protection

Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries , our company is on a mission to accelerate the adoption, growth, and long-term success of the Web3 ecosystem. We're building the infrastructure that will power the decentralized future.

As a fast-growing tech company, we're looking for builders and innovators — people who thrive in the face of uncertainty and are motivated to make an impact. We are also looking for true teammates - people who are genuine, humble, and driven to level up together. If you're excited to shape the future, contribute to an energetic company culture , and work at the cutting edge of blockchain technology, we want you to join our team and help us lead the charge!

About the opportunity

We're seeking an experienced Engineering Manager to lead Figment's protocol indexing team. You'll manage software and data engineers who research blockchain protocols and build scalable, reliable indexing pipelines that power analytics, reporting, and staking services.

This is a full-time remote position for candidates working in the Eastern North American or European time zone

As an engineering leader within our product engineering organization, you'll support your team through technical direction, career development, and execution oversight while creating a culture of engineering excellence and continuous improvement.

How you will make an impact

Lead & Grow the Team

  • Lead, coach, and grow a team of high-performing engineers through regular 1 : 1s, direct feedback, and career planning
  • Support the professional growth of your team members, helping them develop both technical and soft skills

Set Technical Direction

  • Own the architecture for protocol indexers and data pipelines in Python and Go
  • Design for scalability, observability, and cost efficiency; champion testing and reliability
  • Define data contracts and schemas with downstream consumers
  • Plan for chain-specific realities : reorgs, forks / upgrades, backfills, and catch-up strategies
  • Partner with Product, Data Science, and Data Availability teams to prioritize business-impacting indexing work
  • Advocate for platform investments (refactors, tooling, CI / CD, data quality) with clear ROI
  • Translate roadmap into measurable outcomes
  • Deliver Results

  • Own team planning and prioritization across maintenance, improvements, and new protocol coverage
  • Apply Kanban principles to visualize work, limit WIP, and manage flow; monitor cycle time and lead time
  • Define and meet SLOs for data freshness, accuracy, and coverage
  • Drive incident response, postmortems, and preventive improvements
  • Build an Inclusive Culture

  • Foster a psychologically safe team culture rooted in respect, transparency, and curiosity
  • Facilitate effective communication within the team and with cross-functional stakeholders; remove ambiguity quickly
  • Continuously improve by running effective retrospectives
  • What you bring to the team

  • 5+ years in software or data engineering, including ownership of production data systems in cloud environments.
  • 2+ years managing engineers (ICs), with proven hiring, performance management, and growth outcomes.
  • Hands-on enough to review production code in Python or Go and set technical direction
  • Fluency with data modeling, data quality frameworks, and warehouse technologies (e.g., Snowflake / BigQuery)
  • Strong cross-functional collaboration with Product and Analytics to define data contracts and SLAs
  • Nice To Haves

  • Blockchain / Web3 familiarity (staking, validator economics, Proof-of-Stake).
  • Operating remote, distributed teams across countries and time zones.
  • Observability at data and service layers (metrics, tracing, lineage, data contracts).
  • Teams you'll collaborate with most often

    In addition to collaborating with your Data Engineering teammates, you'll work closely with :

  • Data Availability – Coordinating on protocol research, data ingestion, and reliability
  • Data Science & Analytics – Building systems that enable advanced analytics and business intelligence
  • Product Engineering – Integrating data needs across our Apps, APIs, and rewards reporting
  • You Might Be a Great Fit If You :

  • Are a product / customer-focused thinker
  • You measure success with objective delivery metrics (freshness, accuracy, coverage, cycle time)
  • Are comfortable managing both execution and people, and can balance long-term system health with short-term deliverables
  • Value mentorship and continuous learning as much as technical outcomes
  • Enjoy turning ambiguity into structure and building a data culture grounded in craft, collaboration, and impact
  • Thrive in collaborative, dynamic environments and are excited to lead high-performing engineers in building reliable, scalable data systems
  • Why you might be excited about us

    At Figment, we offer an exciting range of competitive benefits designed to support and empower every member of our team :

  • 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, London, and Singapore. That means if you want to do your things in the office (if you're near one), at home, or a bit of both, it's up to you.
  • 4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
  • Extended company-paid health benefits that kick in day one.
  • Best in class parental leave and flexible arrangements.
  • A home office stipend to create a space that you enjoy working in.
  • A yearly Learning & Development budget.
  • 401K (US) or RRSP match (Canada).
  • Stock Options in the company.
  • A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company's success should be shared with our employees often
  • For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment

  • Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!
  • Other reasons you may love working at Figment

  • We are a team of under 200 members , which allows for an impactful contribution from day one.
  • We place a strong focus on personal career development to shape a role that fits your goals and interests. Your satisfaction and well-being matter to us, and we're here to support your ongoing growth.
  • Our culture is one of honesty, professionalism and risk taking in a high-growth environment.
  • Our team members themselves recommend working at Figment - with an eNPS score of 54 (which is ranked as 'great'!).
  • One of Figment's core principles is "Making the Invisible Visible" - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.

    Base Salary : The CAD base salary range for this position is CAD $165,000 - $190,000. The US base salary range for this position is USD $165,000 - $190,000 . This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all Canada or the US. A candidate's specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.

    At Figment, we try to go above and beyond in making sure that you have the best possible experience interviewing with us. We strive for a smooth, organized, and informative process.

  • During your first Recruiter Call, you will be provided with more information about Figment, the position and what to expect for the rest of the interview process. Please be prepared to discuss why you are interested in joining Figment and what excites you about the position and company.
  • As we go through the process, we work to make sure that you hear back from us in a timely fashion. If we decide at any point that we're unfortunately not moving forward, we will give you feedback on why it was not a fit.
  • We aim for the entire process to take around 2-4 weeks from initial screen to offer. There can be exceptions on either side of the bell curve here, but as a rule, that's the time-frame you can expect.
  • At Figment, we have a thorough hiring process to verify the identity of all job candidates. This includes checking documents, conducting in-person interviews, biometric authentication and completing background checks. Candidates must pass all these steps to be considered for a job with Figment. Anyone who provides false information or tries to skip these steps will be disqualified from the hiring process immediately.

    To learn more about Figment, our team, and the amazing work we are doing, visit our website . Are you ready to join us?

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