Sales Lead, Westbrook Outlets

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

In this role, you'll have the opportunity to :

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll bring to the role :

6-months of retail sales experience (preferred)

Management experience (preferred)

Technology proficient and ability to operate a point-of-sale system

Enjoys communicating and coaching

Flexible availability including evenings, weekends, and holidays

Takes initiative in making thoughtful decisions

Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits include :

401(k) plan

Merchandise discounts plus eligibility for discounts at our sister brands

Professional development and opportunities for advancement across our brands

Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.